Newest Review: ... Each month I am sent a statement of what is in my account/what I've spent etc., but have changed now so I get an online statemen... more
barclays problems! bad, bad , very bad
Member Name: marklondon
Advantages: zero advantages, none, nul, 0
Disadvantages: time wasted, money costing, useless employees
I KNOW IS LOT OF READING, BUT I HOPE WILL BE HELPFULL IN CHOOSING YOUR BANK IN
Same problem had myself after 1 year and 5 months of SH"T BARCLAYS BUSINESS
BANKING! they close my bank account without reason! (MY QUESTIONS WAS: WHY YOU DID
NOT LET ME KNOW AT LEAST WITH 3 OR 4 DAYS BEFORE??? AND THE ANSWER WAS: WE ARE YOUR
BANK AND WE HAVE THE WRIGHT TO DO THIS WHEN WE WANT!) This is not a bank ! I hope
will close their doors soon so people don;t waste their life with them anymore!
Since i held this account just issues i had and never been solved, everytime they
cost me days after days of waiting and money lossing because of them ! Stay away
from Barclays please and "don't make one big mistake step" like me!
..And here is the story OF ALL THE ISSUES I HAD WITH THIS BANK
I came in UK 2 years ago, after 2,3 months i open a business as a sole trader, went
to barclays to open this business account and this was the only fair and true thing
that they did for me, after that ..
I moved with house meantime and wanted to change the address, after i call them
they said that i have to meet my [B][I]business manager is the only person that can
help you with this[/I][/B] for this.. ok.. i managed to make an appointment and in
the day i had to go there, a coleque of my business manager called me saying that
my manager won't be in branch that day, but if i want to still go there and she
will try to help me... i did not go knowing that just my business manager can help
me (mention that i had to take day off from work, cause i was living 40 miles away
from where i supossed to meet that business manager) I keep ring them after that to
tell them my problem with the address, and they said this time that it can be done
in any branch!.. went there.. fill up 1 form and i was told to wait, after 3 weeks
nothing happen, went again there, had to fill same form again... and wait.. after
another 1 month nothing happen! went in diffrent branch tell them all the story
when they give me a phone number and let me use their landline from there in a
waiting room, after speeking with that person on the phone, the address was changed
finnaly.. but.. with a spelling mistake: instead of T they put P on the name of the
road. i received all the mail anyway... (all i heared abiut all emplyes with issue
every time: [B][I]"i am sorry, you was wrong informed"[/I][/B], but i waste lot of
time because of this, and i could do nothing because the addres on my statement was
different that the address of the place i was living, and hat to stay like this 3
months until this USELESS BANK manage to change my adress WRONG !) YOU WILL SAY
THAT IS NOT SUCH BIG ISSUE BECAUSE OF 1 LETTER IN THE NAME OF THE ROAD I WAS
LIVING, BUT PLEASE READ UNTIL THE END, YOU WILL SEE.
i tryed to change this business manager, because it was far away form me, but.. TO
CHANGE THIS BUSINESS MANAGER AT BARCLAYS YOU HAVE TO MEE HIM BEFORE BECAUSE AGAIN
IS THE ONLY ONE WHO CAN HELP!!!! BUT HOW??? I CAN'T MEET HER NEVER!!!
i WANT TO CHANGE MY BUSINESS TRADING NAME, AND AGAIN SAME PROBLEM, I HAVE TO GET AN
APPOINTMENT WITH MY BUNSINESS MANAGER! THE PROBLEM I'M THINKING YOU KNOW WHAT IT
AFTER 7-8 MONTHS I ASKED FOR A £500 OVERDRAFT AFTER I HAD PAYED IN THIS ACCOUNT IN
THIS 8 MONTHS AROUND 20K -25K AND I WAS TOLD THAT I NEED TO HAVE AT LEAST 1 YEAR OF
BANKING WITH THEM.
WHEN I HAD 1 YEAR, I ASKED AGAIN FOR 1 OVERDRAFT OF SAME £500 AND I WAS TOLD THAT I
HAVE BEEN ON - MINUS ON MY ACCOUNT AND I ALWAYS HAVE TO BE WITH +. OK BUT WHY I WAS
BECAUSE I HAD 2 SCAM COMAPNYES: QUICKCREDITSCORE.CO.UK AND REWARDSNOW.CO.UK THAT
THEY WAS TAKING MONEY FORM MY ACCOUNT EVERYTIME I GOT PAID IN THERE, I DON'T KNOW
HOW THEY DO IT, AND FROM WHERE THEY KNOW WHEN I GET PAID??? THERE WAS NO MONTHLY
CHARGE, THE JUST TAKE EVEN 2 TIMES A MONTH EACH £17.99 FORM MY ACCOUNT. I ALWAYS
WAS AFRAID TO KEEP MONEY THERE BEACUSE I IMAGINE THAT THEY COULD TAKE AS MUCH AS
THEY WANT, AND EVERYTIME I GOT PAID I JUST CASH OUT EVERYTHING FROM THE ACCOUNT.
AND YES, THEY WAS STILL ABLE TO TAKE MONEY EVEN WHEN MY BALLANCE WAS 0 IT BECAME -
17.99! I CALL BARCLAYS 6 OR 7 TIMES AND PLEASE READ NOW:
FIRST TIME, THEUY SAID THE DID SOMETHING AND I WAS ASSURED THAT THIS WON;T HAPPEN..
OF COURSE IT HAPPEN AGAIN. I CALLED AGAIN SPOKE WITH DIFFERENT PEOPLE THERE, AND
THEY SAID THAT THIS TIME THE PROBLEM WAS SOLVED AND THEY WON'T BE ABLE TO TAKE
MONEY FORM ME ANYMORE, AND IF IT HAPPENS I WILL GET REFOUND FROM BARCLAYS!. OF
COURSE IT HAPPEN AGAIN!! AND WHEN I CALL AGAIN THEY SAID THAT I WAS WRONG INFORMED
AGAIN, AND THAT I WON'T GET ANY REFOUND (MY MAIN PROBLEM WAS TO STOP THEM TO TAKE
MONEY FORM ME CAUSE I NEVER KNOW HOW MUCH THEY WILL TAKE) AND TO GET THE REFOUND
THIS TIME I WAS TOLD THAT I HAVE TO CONTACT MYSELF THIS COMPANY AND LET THEM KNOW
THAT I DON;T WANT TO BE CHARGED ANYMORE, BUT THEY DON;T PICK UP THE PHONEEEE, I
EMAILED THEM AND THEY STILL TOOK THAT MONEY AGAIN .. I EVEN DID NOT CALL THE BANK
ONE TIME I CAN;T REMEMBER WHY I HAD TO PHONE THEM, AND I HAD A BUSINESS CARD FORM A
LADY, A BARCLAYS EMPLOYYE AND I HAD TO RING ON THAT NUMBER BECAUSE I DID NOT HAD
OTHER NUMBER WITH ME THAT TIME AND THE ANSWER WAS: HELLO BARLCAYS, (I SAID
SOMETHING MYSELF) AND THEN "[B]CALL OTHER NUMBER, HERE ONLY INDIAN"[/B] AND SHE
HANG UP ! :???:
LAST WEEK I WENT THERE TO OPEN A PERSONAL ACCOUNT, I THOUGHT IT WILL BE SIMPLE
BECAUSE I ALREADY HAVE THIS BUSINESS ACCOUNT WITH THEM. AFTER WAITING 1 HOUR THERE,
THE PERSON WHO OPEN THE DOOR (THE PORTER) APOLOGIES AND I HAD TO GO WITH HIM AND
SIT AT 1 DESK, HE WAS TRYING TO OPEN MY BANK ACCOUT THAT I NEEDED AND HE WAS REALLY
INTERSED, AND MAKE A LOT OF CALLS TO HELP ME, BUT IT WAS IMPOSSIBLE BECAUSE OF THE
SPELLING MISTAKE THAT WAS ON MY ADDRESS, THE P INSEAD OF T LETTER! I SAID THEN
THANK YOU, YOU WAS VERY KIND AND REALLY HE TRYED TO HELP, BUT I SAID I WILL CLOSE
THIS BANK ACCOUNT AND I HELPMYSELF LIKE THIS.
AFTER 2 DAYS THEY CLOSE MY BANK ACCOUNT FOR NO REASON, AND WITHOUT SAYING NOTHING
TO ME BEFORE! I HAD 2 CHEQUES THERE OF MY CUSTOMERS WAITING TO BE CLEARED SO I CAN
START DO THEIR JOB, ONE IS AN RESTAURANT THAT NEEDS TO OPEN IN 1 WEEK AND DON;T
KNOW WHAT TO DO NOW... THE MONEY ARE WITH BARCLAYS BECAUSE WERE TAKEN FROM HIS
ACCOUNT, HE DOES NOT TRUST TO PAY ME AGAIN UNTIL HE DON;T RECEIVE BACK HIS MONEY IN
HIS ACCOUNT, I WAS WORKING 3 DAYS UNTIL NOW FROM HIM AND CAN'T FINISH THE JOB IN
BARCLAYS COST ME MONEY THIS TIME AND I WILL KEEP POST THIS EVERYWHERE I CAN! I HAVE
AROUND 10 WEBSITES ALL GOOD RANKING IN GOOGLE AND MY JOB IS ADVERTISING, AND
PRINTING.. I WON;T STOP HERE, THEY WASTE MY TIME AND MAKE ME LOOSE MONEY, I WILL
MAKE THEM LOOSE MORE! IN FACT .. THEY DID IT WITH THEIR OWN HAND TO THEMSELFES.
AND ALL I EXPLAIN HERE IS MAYBE JUST 50% OF EVERYTHING THAT HAPPEN TO ME WITH THIS
BARCLAYS BANK! AND THEY JUST DON;T CARE!! THEY TAKE THEM COMMISSION AND THEY DON'T
GIVE A F..K!
MAYBE IS HARD TO IMAGINE ALL THE BAD THAT THEY MADE TO ME .. BUT I JUST HOPE AND I
WILL MAKE EVERYTHING I CAN AS MUCH PEOPLE I CAN I WILL LET KNOW ABOUT THIS, AND
MAYBE IN THE CLOSE FUTURE THEY WILL DO BANKING JUST FOR THEM.
THANK YOU FOR READING, AND IF ANYONE CAN HELP SOMEHOW PLEASE LET ME KNOW.
DON;T KNOW WHAT BANK IS BETTER BUT ALL I KNOW THAT WHEN I SEE BARCLAYS I WILL CROSS
ON THE OTHER SIDE OF STREET AND ILL MAKE SURE MORE AND MORE PEOPLE WILL DO LIKE ME!
THANK YOU. AND I APOLOGISE IF SOMEWHERE IT MIGHT NOT HAVE SENSE OF WHAT I'M SAYING
BUT I JUST SEE BLACK :x WHEN I THINK OF THIS BANK
...AND REMEMBER TO [B]DON'T MAKE SAME BIG MISTAKE STEP TO OPEN AN ACCOUNT WITH
Summary: avoid barclays! , don't make the big mistake step to open an account with barclays