Newest Review: ... that wasnt allowed about 6 years ago i claimed back my bank charges which in total owed to me was £965.07p which was nice to recieve an... more
More lucky than some?
Member Name: pooying
Advantages: Friendly helpful staff in my local branch
Disadvantages: Too many changes in the new savings/current account packages
I have recently joined DooYoo as a reviewer, and was more than a little surprised to read such bad reviews about Barclays Bank. I was really sorry to hear the problems that other people have faced. Maybe I have just been lucky, but I have been a customer since about 1980 and have had no major incidents. There have only been a few small hiccups that I can remember.
There does seem to be a bit of confusion regarding the accounts - over the past few years, I've been advised to open various ones to 'link current and savings' and to allow easy access and transfer, and the interest rates are dreadful - not really worth keeping much money in apart from what is needed on a daily basis. I seemed to be opening and closing and grouping them more often than was really necessary. I don't think constantly bringing in new accounts is really helping - I would have thought that just revising and improving the current ones would be better.
Apart from that, my local branch in Mumbles (Swansea) is wonderful - the staff could not be more helpful and I have only praise for them. Everyone has to base their opinion on what they have experienced, so I felt it was only fair for me to write up my review as well.
Summary: The service I have received has been very good on the whole.