Newest Review: ... that wasnt allowed about 6 years ago i claimed back my bank charges which in total owed to me was £965.07p which was nice to recieve an... more
Run away! Barclays has been holding my money hostage and won't pay my 683pounds!
Member Name: fairgo
Advantages: recognizable logo but do not be fooled - they run away with your money
Disadvantages: archaic contact by mail and call centre when overseas, rely on a signature card to verify id.
Barclays has been holding my money hostage for around 5years!!! On a working holiday in the UK, I breezed through worked hard and left a lil return money for my return of 600-700 pounds. They have luddite ways of contact - no email, fax, Skype, Video-conference, only snail mail and a contact centre that can not connect you with the branch.
They said my signatures don't match up - who has the same signature every-time?! I gave copies of my barclays card and current id. and the rep said they were protecting my bank account - a, if you know it's me then why not give me my money?! In a recent conversation they said drop into a branch - um, there are none here, another letter said next time you are in the UK, um, not there anytime soon and what has made me really wild is in my latest letter when I called up they said that my account is now closed from inactivity - so they are thinking they will pocket my 683.91pounds?!!!!
Every now and then I remember, cause life goes on and I get annoyed all over again. This time I am going to start telling people about it as my personal hobby. I have spend over 100 pounds in calls, mail, photocopying, and today I actually cried from exasperation - a Bank has made me cry....I am in shock myself?!!!!
Reading articles like this gives little inspiration at any level of the organization:
Please, save yourself the pain and bank with the royal bank of scotland or someone else!
And if you are with Barclays now run away - look at the above article to see who has been looking after your money. You are nobody to these people, don't fool yourself.
Summary: ZERO RATING - BARCLAYS CAN NOT BE TRUSTED
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