Barclays Bank Reviews

For many years I was a customer of Barclays and it has been a steady downwards slope with them. I first signed up with them when I went to university. I was originally with HSBC but they were being funny about changing my account to a student account so I went to Barclays and they were no hassle. They gave me a decent overdraft and a ...  Read the complete review

A colleague of mine who so far has married 3 times (and divorced twice) told me that it has been easier to separate from his previous partners than his current bank. This is a joke, although in his case it is true, but probably it is also a fact of life. I set up my first bank account in Uk with Barclays and I have been faithful to them ...  Read the complete review

A happy Woolwich customer for 17 years until Barclays gobbled them up. Worse branches, worse banking products,worse on-line banking system. It wouldn't be so bad if they had moved our accounts competently, only they failed to transer my wife and my Credit Cards direct debits (all the others OK) which meant we missed payments and paid interest. Now the PINsentry introduction has been another disaster. I can't get to my money to pay bills, check statements, etc.
I have a lot of cash with Barclays and I'm off to First Direct. This may sound terribly racist (I'm not) but it is a fact, at least I can understand the call centre staff.
I would give Barclays a ZERO rating but I have to give them something, apparently.

I have been a barclays customer since 2000 and until recently had no cause for complaint -- until i had to speak to someone on the telephone, I was passed from pillow to post and put on hold for at least 15 mins each time, if i ever got passed on at all , A TOTAL OF 3 HOURS PLUS IN ALL. The problem came when a direct debit needed for my ...  Read the complete review

I have used Barclays Bank for as long as I can remember. I opened with a typical savings account and that is fine for me. I don't fuss about extra little bits here and there - just needed somewhere to put my money! The staff are usually helpful enough in the branches (Leicester in particular), but not necessarily friendly. On the phone staff ...  Read the complete review

I Bank with Barclays, have done so for a long time. I was disgusted when I found out what BBC 1 programme Whistleblower had discovered in the last nine months. Here is what they found about the bank I've used for a long time. ************ Bank employees lying and cheating to make a sale Customers being misled ...  Read the complete review

Barclays Bank is the third biggest bank in UK. It has traded since 16660's. History of banking is one of mergers. Barclays has merged with over 25 banks in the last 100 years. I don't how many people bank with Barclays. I can tell you how many people work for Barclays: 113 000. Enough of history. I've banked with Barclays far too many ...  Read the complete review

I banked with Barclays for years but have recently left to join Natwest. This was for various reasons: poor customer service, poor products and bad interest rates. The main issue, however, was the sheer waiting time to actually do anything in the branch. Whether it was paying money in, seeing a personal banker or something very simple ...  Read the complete review

I have banked with Barclays since I became old enough to have a bank account. I often read press articles that “tell” us that the great British public suffers from terrible inertia when it comes to changing their bank account, and that over 75% of us never do. I don’t suffer from inertia. I like my bank, and have absolutely no reason to change ...  Read the complete review

Barclays Bank, a nobel established financial institution or a corrupt insensitive corporation. My father believed that Barclays was a decent Bank and chose to take his custom to them opening a bank account and taking advantage of all those perks a Barclaycard offers. Fortunatley for him he will never know the true nature of this ...  Read the complete review

Ok, I have a biased opinion of Barclays. My brother works at Barclays. I have been with them for two years, and I have had no problems, they are very helpful, when I am in the bank and on the phone. My only moan is that I keep on getting turned down for a credit card. Even with my brother working with, this doesnt help. Their ...  Read the complete review

what a rubbish bank, i banked with them for 13 years and they was rubbish applied for a current account got declineddont know why really but thats another matter, you get to the counter and then the staff look like they been hit with a smile so they have to smile and there like not motovated at all. had to comlain to barclays no end of times ...  Read the complete review

This review relates only to the CURRENT ACCOUNTS provided by Barclays, especially the Additions Plus account. There is no special category for these and general reviews seem to concentrate on that aspect of banking service. I will start briefly explaining my situation, so it`s clear where my comparisons and judgements are coming from. ...  Read the complete review

Just after turning 18 i decided to get a credit card, i was in a decent job so did not need one but i was 3 quarters of my way through learning to drive so i knew that shortly i would need a peronal loan so i could purchase a decent new car (no way was i paying car finance rates!) My first choice was to approach my own bank, HSBC, ...  Read the complete review

I have been with Barclays for around twenty years. In this time I have tolerated without complaint the downgrading of my branch to a sub-branch, with subsequent reduction in staff and increase in queuing time, the lack of personal service, the lottery of making phone calls to some central number and the general lack of knowing just who is ...  Read the complete review

Ex Staff of 15 years resigned due to ethics - Advantages: Polite staff - Disadvantages: Arrogant management, profit driven sales targets, no advice just sales pressure

Around two years ago I graduated from University and decided to set up my own marketing company. Having gained a degree in Business Studies I knew what sort of things I needed to do and one of the first on the list was to open a business bank account. I was well aware of the need for a good account and therefore decided to shop around. I ...  Read the complete review

OPINION FOR ONLINE BANKING ONLY.... I have been with barclays since their promotion on Hula Hoops, about 10 years. I have always been very happy with their service and their co operation. I have recently gone online with them which is what i am going to talk about now. To register for Online Banking you need to be aged 16 or ...  Read the complete review

Barclays have contrived to make my life a living nightmare. I have been with them for 15 years now, and the treatment I have had from them recently has been nothing short of demeaning, disrespectful, distrusting, amounting to pure rudeness at times. After finishing University, my overdraft limit was an incredible £2600. After ...  Read the complete review

I popped into my local Barclays in my lunch hour and waited 50 minutes to see the one personal banker, (even though there were 3 desks) quite sad I know but it was really important. The Personal Banker couldn't help me so I asked for the Manager, only to be told she was on holiday and they don't have any spare cover managers. This is now ...  Read the complete review