Barclays Bank Reviews

OK so Barclays Premier doesn't have the same ring as Coutts, Childs, Hoares and Adam & Company. The cheque books and cards are a bit naff too. The service - out of this world. Starting with a dedicated account transfer team who phone you to tell you how things are going. Add a manager who is genuinely qualified (ACIB and FPC) and who ...  Read the complete review

I have been a customer of Barclays for three years, and have never had any problems. The staff are always helpful and friendly, and the services on offer are first rate. Their new personal loan facility is a brilliant example of their innovation. They look at your personal credit rating with them alone, instead of your overall credit ...  Read the complete review

I had been with Barclays Bank for approx 17 years. To their credit the only problem I have experienced was once I received £10 short from a cash machine. They sorted this problem out at the end of the day when the machine had been checked, I was refunded the money. My only real gripe with Barclays was with the interest rate on my current ...  Read the complete review

Ive got a Barclays student account,and its damn good too. It gives me a £1250 interest free overdraft straight away,which i used-straight away, most the other banks give you an increase in your overdraft year by year, but i mean, what does this tell us, all it says is that the other banks admit they dont trust you, but Barclays are saying go ...  Read the complete review

I have been with barclays for about a year and a half now. They take a bit of a slagging in the press for the lack of cash machines and branches in Scotland. I have to be honest, this can be a pain when i have a cheque to deposit(especially since barclays in england have a service where you can deposit cheques at the post office...not available in ...  Read the complete review

I've been Banking with Barclays for about 5 years now and due to this I still have an account that is meant for 16-18 year olds although I am now older than this. (I'm too lazy to get it changed) I have a Barclays current account which comes with paying in book, cheque book, visa electron cash card and an overdraft facility. They ...  Read the complete review

Does anyone know of a more expensive bank? Can anyone tell me that Barclays aren't the biggest bank because of their ability to rip customers off? I used to bank with Barclays (can you tell?) and after 8 years of paying well over the odds I decided to move to an internet bank. Well I thought that would be an easy ...  Read the complete review

I have been with Barclays for the past 4 years and have found them to be very helpful at all times. I do all my banking over the phone once a month and they are always most efficient when I call for balances and transfers, or to move direct debits. I wanted to open a bills account in addition to our current account and they were able to ...  Read the complete review

Customers make mistakes – customers pay. Banks make mistakes – customers pay. Now, I ask you, is that fair? Let me tell you a story – are you sitting comfortably? Then I’ll begin. Once upon a time we sold our business and asked Barclays for the amount needed to redeem our mortgage. They quoted us a figure and we ...  Read the complete review

I'm sure you'll all know the feeling. You have been with your current bank for so long that you can't be bothered to move elsewhere. It would be such a bother moving over all your bills and informing people of the change etc., etc., well this is exactly how I felt for many years, but now let me tell you an incredible story and you ...  Read the complete review

As bank profits go up it seems like customer service goes down and the only people who come laughing out of a branch of Barclays, and every other bank on the high street, are the employees and the share holders. If the kind of quality of service we are receiving from banks nowadays is dreadful in London, i feel even more sorry for those ...  Read the complete review

I joined Barclays several years ago, qualifying for a student account. Although I had heard of many other customers complaining of poor customer service, I felt that such a big company would surely be a safe bet, and so went about applying for my new account. With this student account, I was promised various discounts at high ...  Read the complete review

I would like to bring the following matter to the attention of all readers who are customers of Barclays. Think your plastic is safe if you have cancelled/renewed your old cards? Think again! On 14th December 2000 I received a bank statement for my current account which contained a transaction for £4,682.10 ($6,540) which had gone to a ...  Read the complete review

Yes folks, I really have got it all from Barclay's Bank. After setting up my own business I found I couldn't get a business bank account for love, money or murder. I trailed around all of the other high street banks with each one refusing to open an account for me, either business or personal. You see I had 3 big pproblems according to the ...  Read the complete review

I think, that Barclay's online service has certainly improved my opinion of them! any people I know have used this service, and have found it easy to use and quite safe. I still prefer to use the manual method of going to the bank, but only because of internet security. I also want to mention, that Barclay's bank have had great ...  Read the complete review

I have held an account with Barclays for several years, and although in that time the have proved to be fairly incompetent on the occasion, I was without a bankcard for two months because of their failure to send one out. I have to say that on the whole I am quite impressed with Barclays. As a student Barclays can offer you an overdraft ...  Read the complete review

I bank with Barclays and they do look after me - I have their Premier account, which is great. If I need a loan at short notice - no probs - they gave me a 15k flexible loan at 9.9% APR the day I asked. Need a mortage - no probs (they did ask a few more questions on this one, but gave me a competitive Woolwich mortgage with little hastle). They ...  Read the complete review

I have been with Barclays since my student days. I choose them because they had a branch on my Uni campus. Lazy reason I know but never mind. I have had many years of good service from Barclays but I have more of question about something. Using my debit card I bought £1000 worth of currency from a travel agent. Barclays charged ...  Read the complete review

I am a very satisfied customer of HSBC which gives me some bias as to why I am not so keen on my Barclays account. They have no TV Banking facilities to press and although they have an online banking facility, customers who do not have a Connect card (which only applies to the over 18's!) are not eligible for the service, which, to me ...  Read the complete review

Having banked with Barclays for 12 years I have always been absolutely delighted with everything they have done (or not done) to my accounts. They were always friendly, helpful, polite, understanding, reasonable, and provided a customer service second to none. When needing to borrow money they had personal advisors and bank ...  Read the complete review