Birmingham Midshires

Birmingham midshires are normally good for savings but at the moment they are only paying 3.38%, this is lower than both Tesco's and ING. The website is poorly designed with overlapping tabs but the online service is excellent, allowing you to close accounts your self without having to explain your reasoning as is the case with every other bank I have dealt with. A loading screen is displayed after entering your details, it is quick but other banks are instant. To log in you need a username which B&M choose for you, that's inconvenient because they use numbers so you can't remember it. You also enter a password and answer a security question but ...  Read the complete review

I have been a customer of Birmingham Midshires for around about 20 years. More recently over the last 5 years I have had a telephone account with them. ***Background*** Birmingham Midshires has roots dating back to 1849 and is the result of an amalgamation of some 50 building societies including the Midshires and Birmingham & Bridgwater Building Societies. They concentrate mainly on savings, mortgages and investments offering a wide range of products to its customers. Accounts can be opened as on-line accounts, telephone accounts or branch based accounts. Birmingham Midshires have been voted Best Online ...  Read the complete review

Birmingham Midshires.These are absolutely useless. I opened a esaver a/c with them just over a month ago, I've been trying for 3 days to speak to someone on the phone about a query I have,but i've given up. I'm fed up hearing the same old message;"We're sorry to keep you waiting,someone will be with you shortly"After 3 days of that, i've given up and closed the account!What a way to run a business.

For savings interest rates thes guys are one of the best. I previousley had a fixed bond with them which is due to expire shortly. However I have just opened a fixed rate ISA with them. Their customer service is a bit hit and miss, I have rang them on quite a few occaions, mainly just for information, as there website can be a bit lacking. And in most circumstnace I have got through straight away and the rep has been very helpful, knowledgable and with a clear english accent :op. When requesting withdrawals they have taken a few days but nothing too exessive. and the opening of my new ISA took about a week which isnt too bad imo. Their Email support is ...  Read the complete review

I have recently applied to open a ISA with Birminham Midshires and despite my old ISA provider writing to me on the 23rd April to say the transfer is complete, Birmingham Midshire have not yet opened my ISA account and cannot tell me where my savings are currently sat. It is now the 23rd May and my savings have been in a void for one whole month. This is a disgrace. Ok, so they have said they are going to back-date the interest which is fair enough however the main issue is the concern about where my money is sat? They could have made a mistake or anything. The customer service team really don't seem to care when I phone through with my concerns - the best they can ...  Read the complete review