My wife and I applied for cash Isas and posted the forms together on the same day. She had a letter from them a week later saying that her isa had been opened and the balance added I received nothing I waited for four days and then rang them. They said that they hadnt received the form. I may have believed this IF I hadnt applied for a telephone account two years ago, received nothing back, telephoned and was told exactly the same thing !! They said that they would re send forms and back date the account to the same date as my wifes Today I received an e mail asking for my postcode so they could send the forms to me. I gave them my postcode when I telephoned them. ...  Read the complete review

After having problems with Bir- Mid in the past I made the mistake of opening a savings account with them last month. As it was linked by the BACS system to my current account I was led to believe that Deposits and Withdrawals would be made quickly and efficiently. How wrong could I be. I instructed them to make a deposit into my new account, taking the funds directly from my current account. IT TOOK THEM 9 DAYS TO ACHIEVE THIS. WHAT APALLING SERVICE. I phoned them on their dreadful multi option customer "service" line and spoke to an operator who didnt help at all. Was put on to a supervisor who said that it does take 9 days " BECAUSE WE ARE NOT A ..  Read the complete review

It's the time of the year again when most of us review their finances. I decided to change my ISA and after consulting Martin's Money saving website I decided to try Birmingham Midshires. I tried to apply online for their ISA Extra. Although the description states that they accept transfers from another ISA, when I was about to confirm my online application, it wrote "money transfer through check". I didn't want to transfer my money through check, I wanted to give them my existing ISA account no. and for them to do the transfer. So, I cancelled the application before it was sent and decided to give them a call. Tried to call their ...  Read the complete review

Birmingham midshires are normally good for savings but at the moment they are only paying 3.38%, this is lower than both Tesco's and ING. The website is poorly designed with overlapping tabs but the online service is excellent, allowing you to close accounts your self without having to explain your reasoning as is the case with every other bank I have dealt with. A loading screen is displayed after entering your details, it is quick but other banks are instant. To log in you need a username which B&M choose for you, that's inconvenient because they use numbers so you can't remember it. You also enter a password and answer a security question but ...  Read the complete review

I have been a customer of Birmingham Midshires for around about 20 years. More recently over the last 5 years I have had a telephone account with them. ***Background*** Birmingham Midshires has roots dating back to 1849 and is the result of an amalgamation of some 50 building societies including the Midshires and Birmingham & Bridgwater Building Societies. They concentrate mainly on savings, mortgages and investments offering a wide range of products to its customers. Accounts can be opened as on-line accounts, telephone accounts or branch based accounts. Birmingham Midshires have been voted Best Online ...  Read the complete review