Birmingham Midshires, sounds lovely doesn't it!? (Birmingham Midshires)

Name: dav_dump

Hello doyoo user, You have to be logged in to use these functions... Login or register Close window

Send message to member

Product:	Birmingham Midshires
Date:	07/06/08 (100 review reads)
Rating:

Advantages: Good service, great rates

Disadvantages: poor email replies and a pretty bad website

For savings interest rates thes guys are one of the best.
I previousley had a fixed bond with them which is due to expire shortly. However I have just opened a fixed rate ISA with them.
Their customer service is a bit hit and miss, I have rang them on quite a few occaions, mainly just for information, as there website can be a bit lacking. And in most circumstnace I have got through straight away and the rep has been very helpful, knowledgable and with a clear english accent :op. When requesting withdrawals they have taken a few days but nothing too exessive. and the opening of my new ISA took about a week which isnt too bad imo.
Their Email support is rubbish though, replys take days, and are just automatic replies, so pretty useless.
On the whole though they are very good, and seem to be clear from any sort of northern rock type issues.

Summary: Great savings rates and better than average customer support.