Britannia Building Society

Britannia Building Society used to be my local, sadly they have closed that branch down, so while I no longer use them for instant access they do retain an ISA of mine and a fixed term account. The rates of interest are good and they do keep me informed of any new accounts that would afford me better returns. I also enjoy receiving my member bonus once a year- it's a bonus for remaining with them and the longer you stay the better it gets. They are about to merge with the COOP so Britannia Members will now get COOP rewards. I have always found them very helpful and would recommend them with the proviso that they are providing an account that meets your personal needs- ...  Read the complete review

I have been a member of Britannia Building society for as long as I can remember, starting off with the account aimed at encouraging children to save. Despite being based around Stoke on Trent they have an extensive branch network, particularly around this region and the westcountry since they have taken over the former branches of Bristol and West, and they also have partnerships with some of the largest sports clubs and trade unions in the UK. The products they offer are generally of a good standard and competitive with the best in the industry. By being a building society it is also a mutual, meaning that it is owned by all it's members, who are ...  Read the complete review

Britannia is a mutual building society, with branches in most towns. I have both a mortgage and a savings account with them and have been in several branches near where I live recently, for one reason and another, so I thought I'd tell you all about it! THE MUTUAL BUILDING SOCIETY What this means is that Britannia are not a PLC, and beholden to their shareholders, they are a society owned by the members. so when they make a profit, they distribute a portion of that as fairly as possible to all the members. The way they have devised is a loyalty scheme, whereby once you've been a member for two years (with either a mortgage, a savings ...  Read the complete review

I have found this society a mixed bag. The staff in the branches and the people you talk to in their call centre are very friendly and cannot be faulted for the level of service THAT they give. Their product knowledge and friendliness are major selling points. The branches are particularly well decorated and furnished and I would say some of the best I've come across. My local branch, which is Hanley, has a coffee lounge and Childs play area. Where the rot sets in is when you have to send documents to their Head Office. I have one of there Postal accounts and on two occasions last year they lost the passbook when I sent it in for ...  Read the complete review

As a heavy user of the internet, it is quite suprising that I came across the Britannia. I have now been a member for nearly two years and am unable to fault the service I have recieved. I have two accounts; one cash mini isa and a normal cash savings account. I think it is sad no one has written their opinion so far, so I thought I'd give it a go. I have visited 5 separate britannia branches, none of them intimidating in any way. The staff have always been the friendliest of people, never on the hard sell but willing to point out any oppotunities available. Any questions I have have always and i mean always been responded to in my own ...  Read the complete review