Cheltenham & Gloucester

I had been a member of my local building society - The Heart of England ever since I was a little girl and had always been impressed with the way they handled both my mortgage and my modest savings account. The Heart of England was then taken over by the Cheltenham and Gloucester Building Society. It was one of the first takeovers to make a payout to members so I only got £200 or so, but it was very welcome. The Cheltenham and Gloucester soon made it plain that they weren't interested in the small investor. If I wanted to pay cash in I had to pay at least their minimum amount, which was then £25, as they were trying to discourage cash payments and their ...  Read the complete review

I've had a savings account with Cheltenham and Gloucester for a few years now and I've got no complaints at all. My accounts haven't been based at a branch because they have been postal/phone accounts. I love the convenience of my phone account (the Tracker account). It pays about 5.5% net interest and is linked to a bank account of your choice. The phone transactions are made (either into or out of the account) between the C&G account and the bank account it's linked to via a touch-tone phone. You input your account number, then your PIN and then the amount of money you want to move. It takes about a minute in total and the money is usually ...  Read the complete review