Clydesdale Bank, Nooooooooo (Clydesdale Bank)

Member Name: generalcoburn

Product:	Clydesdale Bank
Date:	13/08/09 (42 review reads)
Rating:

Advantages: Great if you like queuing and not being able to set up a direct debit

Disadvantages: Queues, Direct Debit unable to be set up.

The Clydesdale Bank.

We have been banking with this bank for a number of years and over the past 12 months it has degenerated into a two bit cowboy outfit.

The branch I use mostly and others I have had the displeasure of using usually have one or two tellers so it takes quite a while to get to the front of the queue.

On speaking to the teller "Sales person" things are fine if you want to make a withdrawal or put in some money but If there are any issues they dont seem to be able to help so you need to put on an appointment for 2012 or 2 weeks as I was told, a long time if they owe you cash in a five week month.

Recently they seem to be unable to process direct debits and when I phone the companies involved they say its due to an unusual numbering system that the bank have adopted, tell the bank this and they look at you like you have two heads.

I wonder if I should start charging them say £20 for an error and say £35 if they make a mess of a direct debit, they are quite good at this sort of thing.

Summary: Not For Me