I have use two major banks for online banking.
The first is Nationwide. I find the site really easy to use, and the passwords and all the codes you need to be secure. I remember all my passwords very easily, they arent written down but I do logon everyday.
You can also apply for bank accounts, or credit cards online. I found that applying for a credit card was quick and easy. I got the card within a few days and the pin a few days later. They also have a quick response to emails from your online banking which is useful.
Natwest is the other one. Their site is not as easy to use, and a lot of the print is very small so its easy to miss things.
To logon is secure with passwords and codes. I think they could do with updating the way that your bank account is presented, as its very simple and not as good as the nationwide version.
Once I leave uni I think I will get rid of my natwest account as I find the nationwide online a lot easier to use, and the customer service facilities to make a complaint is much simpler.
I have also viewed the egg online banking. It seems very simple to apply for both a bank account and a credit card, although to me it seems strange not having a branch that you can go to if theres a major problem that cant be solved over the phone.
Recently I have applied and 'used' all 3 of these online banks, so I felt it would be very useful to learn what it’s ‘really’ like to use them and exactly what are the benefits and disadvantages of latest internet banking? … Here’s the low down …… 1st prize goes to FIRST DIRECT for a FIRST Class Service! 2nd Prize goes to EGG for a fast service 3rd Prize goes to Nationwide for excellent interest rate - e-saving (if they ever open the account…!! In detail then … I can award First Direct 1st Prize as their service is excellent and they ‘always’ respond to e-mails very quickly. Site is monochrome, simple and basic, very straightforward to use, no fancy graphics or colours here, though slow at times. Another point that may not have been mentioned about Firstdirect.com is that it is a very secure banking and unlike ‘other’ internet/PC websites you cannot access it from ‘any’ computer, unless you have the set up disc with you, making security a top priority. So if you only use 2 computers e.g. home and work, for example you would set up your disc there, and if you or anyone else tries to access your account from any computer it will not work (unless you have the disc with you). This prevents unauthorised access and is a feature that is not available to other online banking which is merely internet banking. The only down side of First Direct is that their interest rates are not as competitive as other online banks. [For further details read my opinion on First Direct] Second Prize to EGG because they had the most FASTEST online application I have ever experienced!! I got a decision (e.g. on EGG Card straight away within 2 mins!)and the hard copy application forms to sign within 48Hrs!! Egg savings rates do not look too bad either. As some other members have mentioned here, activating the card can take s
ome time if the website does not recognise your security info. entered. Activating the EGG card did take 3 phone calls on the 0845 number but after that absolutely no probs. [for further details read my opinion on EGG under Credit Cards] Third Prize to NATIONWIDE building Society, why? because they have the best savings rate (7.0% as I write this), but application online is a long process (allow 5 weeks!) and they simply do not reply to e-mails or messages sent via their secure website within 4-5 days or more! Hope this gives you an idea of what is best or worst in each of the 3 online Banks/Building Society and help’s you choose which one is best for YOU depending on what ‘YOU’ want!