Website has unresolved errors (egg.com)

Member Name: TheJoff

Product:	egg.com
Date:	15/08/06 (128 review reads)
Rating:

Advantages: None

Disadvantages: Bad website

On 2 occasions their website has had issues. I've had to resort to the phone on both occasions. They seem to think I can't use the website properly (I'm a web developer). They don't acknowledge what you say in your messages. You phone and tell the staff and they aren't interested.

The first occasion, errors on their website led to some real hassle on my part. On the second occasion, after 3 emails and a phonecall and a week later, the issue still isn't resolved.

If you like telephone banking, egg is the one for you, but for online banking, be prepared for stress city.

Their rates aren't particularly good either.

I'm giving a low rating as I signed up for egg purely for their online capabilities, which leave a lot to be desired.

Summary: Faceless idiots