first-e.com

Hmmm, First-e internet bank - was it doomed from the start? Based in France and offering a current account (without cheque guarantee card, debit card or credit facilities) and savings accounts to those in the UK, with little or no offline support/branches available. I joined them about a year ago but never used them as my main account due to their apparent incompetence and difficulty in using the account from the word go. It took ages to open the account properly, transactions seemed to take over a week to go through, interest was minimal and there was no facility for paying in cheques. Doesn't bode well really? I stopped using them very quickly. ...  Read the complete review

I joined first E about 3 months into there Uk arrival, I was amamzed at first as to the bank being owned by a French Co, I applied for bothe current and saving accounts and got them both, i recieved a meastro card as my current account card and a cheque book, this book came with no guarentee card, How can this account be used as a current account if you cant realy use it to pay for goods like u can with sols or switch or even by cheque. Each time you want to create a new transfer or standing order or even order new stationary you have to enter a Tan number (im sure even the French can think of much quicker and customer friendly ways) And now they are leaving ...  Read the complete review

This bank, I would recommend to anyone. The bank has very high interest rates, and the interest is paid in daily, hence if you like to see your money grow, this bank would be ideal. It is very easy to use and login. Moving between features is very easy, however when involving transferring money, you need a TAN number which can be quite annoying to enter everytime, and also it takes several days to transfer the money. Overall an excellent bank to open an account with. You can register online, they will then send you the forms to sign. ...  Read the complete review

The site is so secure that I am unable to change my personal details(namely e-mail, which affects the TAN number-key password) . The e-mail(Pmail) acount that I used to have registered with First-e no longer exists, so I try to change this on the First-e site, but I need the key password, which I could not read in the first place. So I try to get some help to request a new key pass that you need to read your statements. It seems that the method that they inform you of your key password is by e-mail. I am in a major quandry as the reason that I got into this mess is because my e-mail account has changed. I had the bright ideas that I should ...  Read the complete review

I have had a first-e account for 9 months now. At the time there was a special offer where they gave you £20 to set up the account, but I don't think this offer is available any more. With the account you get a cheque book and debit card. As no overdraft facilities are offered, you will be accepted whatever your credit status. The interest rate is 4.86% AER on the Current account. This is taxable but you have to pay the tax yourself as the account is based outside the UK. You can earn more interest by also opening a savings account. The debit card is a Maestro card which is not widely accepted in UK shops. However, it is accepted at most ...  Read the complete review