first-e.com Reviews

Hmmm, First-e internet bank - was it doomed from the start? Based in France and offering a current account (without cheque guarantee card, debit card or credit facilities) and savings accounts to those in the UK, with little or no offline support/branches available. I joined them about a year ago but never used them as my main ...  Read the complete review

I joined first E about 3 months into there Uk arrival, I was amamzed at first as to the bank being owned by a French Co, I applied for bothe current and saving accounts and got them both, i recieved a meastro card as my current account card and a cheque book, this book came with no guarentee card, How can this account be used as a current ...  Read the complete review

This bank, I would recommend to anyone. The bank has very high interest rates, and the interest is paid in daily, hence if you like to see your money grow, this bank would be ideal. It is very easy to use and login. Moving between features is very easy, however when involving transferring money, you need a TAN number which can be quite ...  Read the complete review

The site is so secure that I am unable to change my personal details(namely e-mail, which affects the TAN number-key password) . The e-mail(Pmail) acount that I used to have registered with First-e no longer exists, so I try to change this on the First-e site, but I need the key password, which I could not read in the first place. ...  Read the complete review

I have had a first-e account for 9 months now. At the time there was a special offer where they gave you £20 to set up the account, but I don't think this offer is available any more. With the account you get a cheque book and debit card. As no overdraft facilities are offered, you will be accepted whatever your credit status. ...  Read the complete review

With all the hype over internet based banks and all of the security issues I know most people will give them a miss. But when you look closer at them they are actually good for the customer. For a start they offer a consistenly higher rate of interest on your account than high street banks, even on current accounts. This being partly due ...  Read the complete review

When I first started looking for online savings options first-e stood out for their excellent interest rates, so I decided to join. It took a while between this decision and the opening of the account because for some reason their system does not support Mac and they were not very clear about when and if this will change. So I waited until I got a ...  Read the complete review

So you are online right now, that makes it obvious that you are reasonably internet savvy. But, would you trust your money to the Internet? That is a pretty central question that you must answer if you are thinking of trying out one of the many Internet Bank Accounts. There are now so many to choose from. Most of the High ...  Read the complete review

FIRST-E BANK were one of the first online banks I seem to remember. They are owned by a French bank, but operate out of Milton Keynes. Seems strange, but they really are very good. With their online accounts - either a current account or savings account you get I think 5% for the current and over 6% for the savings account. I ...  Read the complete review

Dire customer service that is clearly so computerised that it is comepletely inflexible! My application began with an offer for £20 free when you sign up for a First-e account. After filling out my application form I waited....and waited.....and then I got an email telling me that the date of birth on my application form was wrong. When ...  Read the complete review

I applied online to open a first-e account. They were supposed to send me the forms to fill in by e-mail, but that never happened. Then they e-mailed me after a few days to ask me why I hadn't filled sent them the forms to allow them to open the account (pushy) and saying that if I was having trouble filling in the forms, then I should ...  Read the complete review

I joined First- E .com about three-four months ago. In the first moment I made a silly mistake: I opened a savings account under one username. After that I wanted to open a current account. So, I thought I needed to open it under another username. I realised of the mistake (there is no need to use another username, just logging on the bank ...  Read the complete review

In short first-e has the best interest rates, the best customer service and a very secure & easy to use site. I opened a first-e savings account several weeks ago now & although some teething problems were encountered, I have been thoroughly impressed with the service. The first thing to attract me to first-e was, of course, the ...  Read the complete review

I have been banking with first-e now for about two weeksI have found the services to be rubbish. I sent a standing order to my Lloyds account with my date of birth as the ref: and they put the name of my account on it. I also cancel on of my debt card they cancelled them all. I am sick of the rubbish services i am getting with first-e they are ...  Read the complete review

Apart from the security issues, I'd say that the main inconvenience is in transfering money to your internet account at First-e. I have wanted to transfered money into the account but it's not that easy as i would had thought. In order to avoid charges, I will need to go to a Royal Bank of Scotland branch, which is far in the city centre. ...  Read the complete review

I joined first-e soon after they opened for business. I have to admit the lure of market leading rates, and interest being credited tax-free was too much to miss. I figured I’d sort out my conscience of declaring this to the tax man or not as that eventuality arose. Although the bank is not U.K. based, the security for opening an ...  Read the complete review

I have been with first-e since they started last year. It was very easy to set up an account with them (which is uite something for foreigners, you know) and have not had a problem since. The interface is fast and works very secure. It is also very easy to create new accounts online so you can have several accounts for several ...  Read the complete review

There has been some concern about using First-e mainly because they are not governed by the British Authority. They are, however registered with the French Banking Association, and because they are off-shore, all your savings are tax-free - which is certainly attractive. I have an account with First-e and have used them for the past 9 ...  Read the complete review

If one thing's for certain, first-e is secure... or at least, so they want you to believe. In order to bank with first-e, you seemingly have to download several megabytes worth of security code to make sure that no-one else can get access to your funds. Once this is downloaded, you never need to do it again, unless you want to access ...  Read the complete review

Having had experience of Egg and Halifax Online in addition to First-e, I'm afraid that in as far as usability, First-e comes last in the banking stakes. Yes, it offers a high rate of interest, and once you get into your account details the interface is good, but it's the access that's the problem. In order to ...  Read the complete review