If you want to know your money is safe use First Direct (firstdirect.co.uk)

Member Name: sugarbunny891

Product:	firstdirect.co.uk
Date:	09/01/09 (91 review reads)
Rating:

Advantages: Great Fraud Team

Disadvantages: Sometime, cashing in money is a pain.

Since joing First Direct a few years okay, I dont think I would be able to consider using another Bank again, I use them for my Credit Card , my wages are transferred into my account every month, I have an ISA with them and an E-Savers account. In my opinon the First Direct Fraud team are brilliant on several occasions they have phoned me (mostly when Im abroad) within 5 mins of me trying to make a transaction from a cash machine in a town/country which I have never visited. They are on the ball, which contiunously makes me feel secure in the knowledge that my money is safe.

Being an online bank is the best thing about First Direct, the website is clean , understandable and easy to navigate around on, when you go to the log in section a seperate window will open to complete the password security which is also selected at Random I cant recall ever having to enter the same login details, for my password, once your in you can control all financial matters, all of my direct debits are managed via the site as well as ordering new credit cards, loans etc. and as a fantastic extra postage paid envelopes.

On the off chance that you ever need to call first direct you will be put thorugh to usually a scottish extremly friendly and helpful adviser!!

Summary: Overall this bank cannot be faulted