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H.F.C BankNewest Review: ... from HFC on my ex-directory home number which is also TPS registered. They wouldn't talk to me but wanted to speak to Matthew. I told them because of his working hours they'd never managed to speak during their office hours and should phone him on his mobile number, which they had. These calls persisted and last saturday, my having worked until 6:00a.m, was awoken by a call at 08:45 from HFC. I was furious and told them the number they had rung was my private number and I did not want them to phone this number again; if they did, I would report the matter to the OFT for harrassment. Today they rang again. I am making a formal complaint... more |
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by Aabaana - written on 14/10/08
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My Step-Son Matthew bought a TV through Dixons and had a Beneficial Finance loan, part of HFC. A month ago, I started getting phone calls from HFC on my ex-directory home number which is also TPS registered. They wouldn't talk to me but wanted to speak to Matthew. I told them because of his working hours they'd never managed to speak during their office hours and should phone him on his mobile number, which they had. These calls persisted and last saturday, my having worked until 6:00a.m, was awoken by a call at 08:45 from HFC. I was furious and told them the number they had rung was my private number and I did not want them to phone ... Read the complete review
by - written on 15/04/08 (Useful, 314 readings)
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I dont think there is anything wrong with the hfc buy now pay later options we took out this last year and we have just paid it in full as agreed when we started. We received 1 letter at the beginning of march stating that the scheme was nearly up and that we would start paying interest if we did not settle the account by the date stated, a week or so later we received another 1 with direct instructions and a slip with the information on to return with the cheque if we wanted to settle, both these letters stated the same address to post to and the same date in which it should arrive by. It was all very straight forward and very easy i would reccomend this way of ... Read the complete review
by carlie - written on 05/02/07
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HFC Bank. Operating Manual for All HFC Staff Acts of parlimant are things to be ignored. County Courts are 'Freindly' Customers are 'enemy number 1' Bounuses are based on how effective your harrassment of customers is. Show no mercy, reason or logic just hound your pray untill either they are dead or they pay in full by one lump sum. If all else failes lie and cross your fingers good luck... ... ... ... ... Read the complete review
by - written on 20/02/05
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Beware of even the buy now pay later offers! - Advantages: It's probably not directly their fault that high street chains may mess up the paperwork or mis-sell - Disadvantages: Much small print which needs to be read very carefully before signing anything, Very slow at accepting payment in full and sending out closure letter, Will require you to communicate with their customer service at some point...
by - written on 19/08/04 (Useful, 1196 readings)
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I have a loan with the Household Bank and I will admit that I signed up for it in a rush and without reading information properly and doing a cost comparason. I am paying 26%pa interest on my loan. I wasn't forced to sign up for the loan that took, but I feel that I was rushed into agreeing to take the loan, also when I rang up about refinancing the loan to a slightly lower (but still higher than the average credit card) I was told that I would be able to borrow more and pay the same amount a month, when i asked what i would do with it, I was told that I could do whatever I wanted with it. I think that this is a bit irresponsible, and maybe this attitude is ... Read the complete review

