Halifax below average (Halifax)

Member Name: nisbet74

Product:	Halifax
Date:	03/06/09 (14 review reads)
Rating:

Advantages: good online banking

Disadvantages: pushy staff with marketing and charges

Halifax bank what can i say not the best but probably not the worst. My wife and i have a couple of joint accounts with them our main cuurent account and another acccount that we dont really use for anything.

We only have a basic account with cheque book and a Visa Electron card and it suits us very well, it keeps things nice and simple.

The best thing about them is the online banking, i love it, its so simple and i do most of my banking this way, paying bills, transferring money adjusting standing orders or direct debits. Its really good and i get the feel that its a really secure site and well thought out.

The bad. If i ever have to go into a branch you get harrased by staff pushing their products onto you, i understand they have a job to do but come on just let me deposit money without having to explain why i dont want insureance, mortgage, credit card, upgrade my account or explain to them anything! Thus really anoys me to the point where sometimes i am just very blunt with the staff which i hate doing.

You also need to watch out for their charges £35 for a returned item on the account. I know they need to charge for these things but £35 seems steep when most of the rest of the industry now charge £12.

I use banks because i have no choice ie if i want to get paid but i get the impression they are all the same.

Summary: I think all banks are the same