Halifax (Halifax)

Member Name: REALTRAVELLER

Product:	Halifax
Date:	01/09/09 (41 review reads)
Rating:

Advantages: They treated me well

Disadvantages: Not the most technology savy

Halifax is one of the largest banks in UK. It used to be one of the biggest building societies which "demutualized" in the ninenties.

I have held an account with them since 1993.

I currently have 2 saving account, one joint with my brother, an Isa, their credit card, and various types of "high saving accounts".

I used to find good rates until when the yields went down with the financial crisis and I kept my money there in order to diversify the risk of a bank defaulting and taking all my savings with them.

These days I still visit on a regular basis my local branch. I have few sources of income and some time I need to pay money cash into my bank account. I find it annoying that the cashier needs to count my money manually and they do not have any machine to do it automatically. I also find that the waiting time can some time be up to 15 minutes.

At least my branch, which is in the City is smaller than the near Nationwide, Lloyds, Barclays and Natwest, with whom I also have a bank account.

On a couple of occasions I went overdraft on my main account, from where I had set up direct debits into theirsaving products and I soon contacted my branch and I must say they have been kind enough to waive any charges.

Their credit card offers a 0.5% rebate on what I spend.

Overall, I find that Halifax is not the most technology savy bank, the waiting time is above its competitors, but they treated me fairly and they showed they want to keep me as a client.

It gets a 6/10.

Summary: 6/10