Good service, but...! (Halifax)

Member Name: Natskin

Product:	Halifax
Date:	14/09/09 (50 review reads)
Rating:

Advantages: Long statements, friendly staff

Disadvantages: Charges too high

I opened a pretty good account with Halifax, pre-Credit Crunch, and was generally quite pleased with the account. I liked the fact my statements came every 3 months rather than 30 days, seeing as I usually am aware of the activity in my bank accounts. At the time it was a high interest account, which means that so long as I paid in a certain amount each month (I would just transfer it from other banks and back again), I would get a pretty good amount earnt on my money each month. This wasn't massive, but excellent for current accounts. The rate did change after a year, however, and whilst still competitive, was nowhere near what it was previously.

Halifax staff are friendly over the phone and help out kindly. They seem more keen to please you as a customer of theirs than many other banks. the premises of my local branch are always clean, calm and cool, which helps when you're stressed with money!

Charges can be high, usually £35 a time, though!

Summary: Good bank for their offers and if you're in credit