Newest Review: ... all money out. CLARITY CREDIT CARD - I don't like owing money at all and really only took this credit card out as we wanted to have a ... more
Member Name: odd_sock
Advantages: Good customer service
Disadvantages: Not experienced any in years of banking with Halifax
I have been banking with Halifax since I was a teenager. Initially I banked with them just because that was he bank my dad took me to to open my first account but I continue to bank with them years on as I have never had any problems with them and have always experienced good customer service in branch or when I've contacted them on the phone.
I currently have a current account, cardcard account (this was the account I opened as a teenager) and two savings accounts with Halifax.
Before opening the savings accounts (both are easy access accounts with no withdrawal fee or mandatory monthly deposit amount) I researched savings account and for my needs these savings accounts came out with the best interest rates.
I mainly do my banking online and find the Halifax website easy to navigate and user friendly but when I have had reason to call Halifax, such as to report a lost card, the staff are friendly and very helpful.
Summary: Good bank with great customer service.