Halifax Reviews

I worked for the Halifax as a cashier for 6 months (I believe my post title was actually 'customer service assistant' or something like that!!) and I hated every minute of it! Lots of you may be astonished to hear that there is extensive training with great emphasis on customer service! BUT, the main emphasis during this training is on ...  Read the complete review

My experience with the Halifax has been fairly uneventful, which, I suppose, means that it has been a good relationship so far! I had my first savings account with them as a child, then opened a student account at university. They weren't overly generous on the overdraft front, but they were easy going, flexible and always listened if ...  Read the complete review

I have been with the Halifax for the past 7 - 8 years and have suffered a number of instances of poor customer service (so it definately is not a "one off occurance" as they try to fob you off). After my most recent incident with them I have decided that enough is enough and I am moving my account to a bank that appreciates its ...  Read the complete review

The halifax is one of those building societies where everyone wants to help, loads of different accounts, easy to contact and a good appointment system means if you want to see someone theres no long wait. I think for a starter account their solo acc is ideal. Youngsters dont have a cheque card or book, but still access their money through ...  Read the complete review

I have had a current account at the Halifax for about 15 years now. It has always been held at the same branch and although there is the usual turnover of staff, many of the faces remain the same, year after year. The only reason I chose the Hailfax is because I can walk to it - all the other Banks and Building Societies are at ...  Read the complete review

I have been a customer of the Halifax for about 6 years now and I have to say the service at the beginning was ecellent. In the past 2 years the customer service has become diabolical. i use the telephone banking as I live 30 miles from my nearest branch and the attitude of the staff is awful. you never get to talk to the same person twice and ...  Read the complete review

I've been a Halifax customer since I was about 8 when they came to my school offering accounts one day. I've been with them ever since...(thats...oooooh...a few years!) To be honest, I'm not even that impressed with them. It's just too much hassle to change to another bank, what with the pay going in and direct debits and ...  Read the complete review

I bank with Halifax and I have to say that they aren't the best bank that I know of. I have alot of international cheques to cash in and I guess like other banks they charge you for changing the money from one currency to the next. I had a 30 dollar (£20) cheque and they wanted £1 to change it. Then I got a 60 dollar and they charged ...  Read the complete review