HSBC

Having a Current Account with them right now has proved to be very good for me. Staff at the branch I have been to have been polite,friendly and given me plenty of information on the bank accounts available with them. Hsbc staff helped me out pick the right bank account. They also sat me down and discussed all the information I needed before I opened any account with them. They never forced me into getting a credit card with them and allowed me to get a debit card with them. I really though their service was fantastic and helpful. Holding a current account with them they inform me every month on time for my statements. Interest is no longer paid but ...  Read the complete review

Well, what with the banking fiasco's of late, I'm sure we're all feeling pretty disillusioned with banks in general, but alas, they are a necessary evil, so I thought I'd share a few more positive vibes on the subject with a review of my current bank HSBC. I've been a HSBC customer for several years now, having tried other banks such as Lloyds TSB & NatWest in the past, & I must say the service here is night & day difference to other banks. Every time I visit the branch for service, I am served promptly, politely & with a smile. (Wolf in sheeps clothing perhaps?! Makes me a bit happier anyway....). If I have to wait for an appointment, I am ...  Read the complete review

It was time to open a new HSBC account for me yesterday so I headed over to the nearest branch in my area. No staff were on hand to help me though with finding out information on how to open one. Took them a lot of time just to see me,some of them were just chatting away on the side and paying no attention to the need of customers.I finally found help and then was allowed to open a account with them. It did not look good on them doing this to a first time customer of their branch. Today I came in to actually pay some money in and the lady on the till could not count the cash. I gave her 250 pounds and she told me I gave her 210 pounds. She counted ...  Read the complete review

I'm going to write this review based on my local branch and the services I have received from them. When I moved back to Newmarket at 16, I didnt have a bank account, and when I got my first job, I needed one. My mum took me up and down the High Street, trying out branches. We struggled in a lot of places to open one, as most wanted a passport or drivers liscence to open an account - neither of which I had! Eventually, we headed to HSBC and they accepted that I could open my account using my birth certificate, and thought it was stupid to think all 16 year olds would have a passport or driving licence! On first entering the branch, I was surprised ...  Read the complete review

HSBC is a well known bank that can be seen on most high streets across the UK. It is a bank that prides itself on being 'the world's local bank' - this meaning although it can be found across the world, they do try to be your own local branch understanding each customer's needs. I have personally had a varied relationship with HSBC as a bank, but unfortunately have found the service I have received over the last year in particular has declined dramatically - so much so that I no longer hold my main account here. ***Branch*** There are approximately 1400 HSBC branches across the UK for all customers to use; one thing that HSBC can be ...  Read the complete review