HSBC Reviews

MY HSBC CREDIT CARD NEVER SHOWS THE CORRECT BALANCE, it takes almost a week till HSBC catches up with payments ....

SAME STORY WITH MY BANK ACCOUNT BALANCE !!! no wonder people go overdraft "by mistake"

The funny thing is, I used to have international student account with HSBC which had no overdraft and balance used to get updated instantly all the time .... they are a bunch of dodgy people in there

i'ma lebanese.and our banking system is one of the best. i did the mistake of taking a loan from hsbc. i returned it ll with the benefit before 1 year. i never saw a worst client service. amateurs. i never knew banking is such a pain in the neck. i still have a credit card to pay. which i will do quickly for them to stop calling me. i have another ...  Read the complete review

WORST CREDIT CARD COMPANY EVER. I have never had a single issue with another credit card company and HSBC was nothing but problems. I would strongly caution someone from opening an account with them, especially since there are so many GOOD credit card companies. I am very pleased to no longer have my name associated with HSBC and caution anyone ...  Read the complete review

I was trying to set up a payment program to allow my employer to pay HSBC directly for my auto loan, due to the fact that I go out to sea for extended periods of time. I ended up speaking to a man that spoke very little English and could care less if he helped me at all. He asked me for my account number and I gave it to him, along with one ...  Read the complete review

I have been with HSBC for coming up to 4 years now and they are by far the best for young persons accounts, they have consistently the highest interest rates, and from the age of 13 offer a new chip and pin solo card with which you can buy items with both in stores and online. Their service at my local branch and two others nearby has been ...  Read the complete review

I started claiming back my bank charges in January by sending off a letter asking to see my statements for the last few year which they did free of charge (some banks are charging up to £10 for this). I highlighted all of the charges that I had incurred over the years and sent them back, 2 weeks later I recieved a letter stating that the matter ...  Read the complete review

As an employee of HSBC I wanted to share my views about it. Within my call centre I know of several members of staff who are 'upgrading' bank accounts to the bank account plus without the customers consent. This is then tying the customer into a 12 month dealat 12.95 per month. This has been highlighted to managers who do not care ...  Read the complete review

Hsbc supports fraud while shouting the opposite. Recently in its (US) UK India Call Centre a guy who detected two huge system flaws was penalised by his manager for not revealing and letting the manager grab the credit. Senior managers have done nothing. By the way the call centre is headed by an American who too has done nothing, the rest are ...  Read the complete review

I have banked with HSBC for 10 years, the last 2 years have been horrendous. They have refused payments on my business card for small amounts under £100 although there are large sums in my a/c and my limit has not been reached - total embarassment. Call centres in India are useless the staff often do not understand the problem. Staff in Uk ...  Read the complete review

HSBC may be one of the world's largest banks, but it is now so big that it has become as bureacratic as a (badly run) government department. You can stand in a queue in one of their branches with just one of the five tills open and be ignored by visible backroom staff who joke and chat with each other. There once used to be a culture at ...  Read the complete review

I have been with these for some years now and to be honest they used to be very good.. I find now if you have a query and call there customer services you always get some one who "pass you onto my colleague" You get put on hold for i don't know how long then get told sorry we cant be of any help to you..Go to your Branch.. What ...  Read the complete review

We have just received by post the details of someone else's account - account number, sort code, NI number, address, last year's earnings, after a simple request for my P60. How secure is THAT???? Where have the details of OUR account gone? HBSC state "Keeping your banking and financial information safe and secure is of paramount ...  Read the complete review

Great internet. But why charge me for using an HSBC ATM when abroad ... what's the point in being the worlds largest bank then? This is only free if you pay £12 a month. Their mortgage person told me their mortgage was cheaper than the best deals from the paper ... which was a total fabrication ... but you have no recourse ...  Read the complete review

I have been with what is now the HSBC (but was originally Midlands Bank) for now over 20yrs. The whole banking system has seemed to work pretty much most of that 20 years, which it probably will... unless you have a problem. 1. Internet messaging system - brilliant idea... if you are happy to wait over a week, or don't want ...  Read the complete review

HSBC i wouldnt touch them with a barge pole! My girlfriend, silly enough joined them a few years back thinking they would be a good bank to be with at the time being one of the biggest around, up until recently she began to have problems with then I belong to woolwich my self, a nice small easy to deal with and polite service, iv had no ...  Read the complete review

A bank gives an idea of a place where money can be borrowed from and where money can be saved for investment without much risk. HSBC, from the viewpoint of an international student, doesn't meet those concepts very well. Firstly, you can't get loans from them because you are an international student. Secondly, their student's account doesn't ...  Read the complete review

Coming from New Zealand, no fixed abode, BAD risk! In my home country I had several bank accounts. I heard it is really hard to open an account in the UK so I came armed with a reference from my personal banker, my accountant and my ex boss, along with copies of my latest statements. I thought it a pretty good ''birds eye ...  Read the complete review

HSBC does not provide the best student bank service around but is still quite a decent bank to bank with. For opening a student account you get the choice of opting for 10 CDs or a stylish mp3 player or even £50 in your bank account (providing you apply online) You have the option to take out an overdraft of £1,000 ...  Read the complete review

I've banked with the HSBC for the past 10 years, after my local branch of the Natwest reduced its opening hours. For me, banking is all about having a branch that's open every day and has staff that are able to deal with all your banking needs. That's why I chose the HSBC - my closest branch in Haslingden, Lancashire was open every day from 9.30 ...  Read the complete review

There seems to be a distinct lack of reviews on banks "Premier", high value customer services. Most of the banks on the high street now offer a service for high income, high worth individuals. However, the services and products available are rarely known, even by the customers who supposedly benefit from them! HSBC ...  Read the complete review