Lloyds TSB Reviews

How can my brother get back his money from Lloyds TSB? My brother maintained a current account with Lloyds TSB. On a holiday, he went to India and was barred from entering UK by an immigration officer cos he did not take seriously a question asked by the officer. That's really unfair. But what happened next is tragic. Don't ...  Read the complete review

I have had an I.S.A.'s withyou for a number of years BUT I am never informed as to
a) the present interest rate
b) the accumilation of interest
It would be nice to hear from you at least once annually.
Any form of update would be very much appreciated

Rhoda Blackham

I have been a Lloyds Bank customer for over 28 years so I really would love for a staff member to anwser this one? I have a large amount of money in my account and have lived in the USA for over 5 years, I have tried to transfer money over here but my Branch Customer services manager is putting up a brickwall everytime, I have had to ...  Read the complete review

I have had a bank account with lloyds tsb since i was 5 days old. My parents opened it for me. I am now 21. I am, in whole, happy with lloyds tsb. I have 2 accounts in my name and 2 joint accounts. And a loan i used to buy a camper. I was very impressed when i applyed for my loan. I had been messed about by anothe company for 10 days, ...  Read the complete review

Am a LTSB staff member so have been reading our reviews with interest. There seem to be a mix of good and bad. I would like to say to those people who complain about being charged - stop spending money you don't have and you won't be charged. Its that simple, lots of other customers manage not to go overdrawn every other week. Calling us and ...  Read the complete review

reads like a very familiar story - been there - got the scars to prove it.

had a lloyds bank account for approx 22yrs we closed the account due to very poor service money being taken out of the account for cancelled lloyds insurance and causing account charges then loads of hassle getting our cash back,cards being sent to wrong address and changing pin numbers without informing us again being sent to wrong address ...  Read the complete review

I am disgusted with the way that Lloyd's TSB have treated me as a customer. I have been banking with Lloyd's TSB for nearly over 10 years and have had no problems with them until recently. I received a new cash-point card from them only to find that it wouldn't work on the usual cash-point machines that use.After contacting the bank,they ...  Read the complete review

My husband and I had a joint bank account with Lloyds and when we divorced he kept the account number and I had my name removed. He moved away and I moved house and a few weeks later, my ex husband accused me of hacking into his bank account. A MEMBER of staff had typed my address onto his account without our knowledge as I wrote to them closing ...  Read the complete review

I have been a customer of Lloyds TSB for over thirty years and have to admit that I have had my ups and downs with them. PERSONAL SERVICE When I first opened my account with Lloyds it was because my husband had his account there so we opened a new joint one together. At that time we were both known by all the staff in our ...  Read the complete review

i also used to bank with lloyds tsb themselves. opened the account just after my 18th birthday, was offered a gold card based on my part time earnings which i declined. a few months later they "accidentally" let £3000 disappear from my account (which had a black £270 in it) and began charging me. after proving it was theft ...  Read the complete review

I HAVE BEEN USING LLOYDS TSB FOR YOUR YEARS NOW AT FIRST EVERYTHING WAS FINE UNTILL I WAS NOT PAID ON TIME AND MY ACCOUNT WENT OVERDRAWN BY £25 EVER SINCE THEN THERE HAS BEEN MONEY DISAPEARNG FROM MY ACCOUNT THEY HAVE LOST LOTS OF CHEQUES WHICH I HAVE PAID INTO MY ACCOUNT AND EVEN SET UP FAKE DIRECT DEBITS TO GO OUT OF MY ACOOUNT. I GOT A ...  Read the complete review

Please do not underestimate the sliminess and ineptitude of Lloyds. I have only been a client of theirs for four days and already I am making plans to close my utterly hopeless student account. My Lloyds adventure started on monday morning. I am a greedy 18 year old, so obviously i sought immediately to take advantage of my age and open ...  Read the complete review

We were a new business start-up and had to put all our trust and confidence in Lloyds TSB to finalise our business funding, as we were told, in five-weeks. Lloyds TSB created delays (Maladministration) to the process, for which the DTi Small Firms Loan Guarantee Scheme was the vehicle/basis, and they failed to listen to any of our concerns due to ...  Read the complete review

The call centre has come back to England ...good!??? I dont think so! I have rang 6 times (so far) to pay a bill and have not managed to get an answer. The last call I held on for 21mins before putting the phone down. Bring back the Indian call centre.. I may not have understood what they said (nor they me) but at least they answered the ...  Read the complete review

Joined this bank last year. it's been a nightmare for me. Problems with direct debits. Cheques bouncing even though there was money in the account of the person who gave me the account. Return of Direct Debits has cost me a lot of money. I phone these people and someone in India picks up the phone. Once it was someone it Scotland I ...  Read the complete review

Last Thursday 22/02/07 (approx 18.10 hours) I phoned the call centre to arrange a branch appointment to register a Power of Attorney on an account. I followed the prompts and keyed in the required a/c number. After waiting 5 mins I got connected and as soon as I had mentioned the appointment I got cut Off. I tried again and exactly the same ...  Read the complete review

I am not sure what the statistics are for switching banks, but I guess most people do not do it very often, primarily because of the perceived hassle involved, particularly with maintaining direct debits. I however, have never switched from Lloyds Bank (now LloydsTSB) for my current account for over 20 years. My main reason for this is that they ...  Read the complete review

What can I say? They have the unenviable reputation of being 'the worst offenders' - avoid like 5 plagues and ergot poisoning all rolled together. 1) They appear to deliberately arrange transactions so that they can apply charges (such as when paying in cash to cover a cheque - the cheque manages to be taken from the account before the ...  Read the complete review

Have had an account with the TSB since about 1986 I've had loans with them (all payed for on time) House insurance Building insurance Life Insurance Credit cards Overdraft (£600) And even a mortgage with C&G (part of the tsb group) Not any more. All closed except the mortgage, but time will tell ...  Read the complete review