Nationwide Building Society

I opened a Nationwide FlexAccount back in 2006, as I was going to be living in Russia for a few months, and wanted to be able to get money out abroad without paying fees or commission! When I opened the account I signed up to internet banking and opened an e-savings account. This meant that if I had any money in the account I wasn't using, I could transfer it into e-savings and earn a little bit of interest until I needed it, when I could transfer it back. I also applied for a credit card (only for use in emergencies), but didn't bother asking for an overdraft. I've never used this as my main account, but keep it chiefly for using abroad. ...  Read the complete review

I banked with Nationwide since I was a child (i am now in my late twenties) and have never had a problem with them up until about 2 years ago, or the beginning of the 'credit crunch'. Basically my situation was as follows: I had a credit card with them with about £1000 on it which I was paying off at a reasonable rate of £50 a month, plus a current account with an overdraft of £650, which I was usually well into by the end of the month (the joys of recovering from being a student in London eh) Anyhow, you can imagine my dispair when I arrived home one day to a letter telling me that my overdraft was being cancelled - IN 3 WEEKS! and i ...  Read the complete review

The Reading branch is a well presented branch which looks modern and has had a face lift when comparing to some other Nationwides in the area. The facelift has also meant the store has got some quick self service machines useful for deposits of cheques or cash and they can be used with either a card account or a passbook account which I thought was a really handy feature of this branch when there are large queues, such as the lunch time rush. Lots of natural light make it feel bright and airy which is good if you are standing in a queue. Staff are efficient and quick meaning even if there is a queue it disappears relatively quick. Nationwide prides ...  Read the complete review

I have been a nationwide customer for around 20 years and although I have had problems in the past I have to say they are a great company. Our local branch is very friendly and personal and there is never a very long queue. From what T remember they were also one of the first banks to have a quick pay in machine which is always working when I go in and there is always someone around to help. The rates for using your card abroad are great too and it is convenient as opposed to my husbands who has to call his bank every time we leave the country! I have called the customer helpline a number of times now for various reasons and they are ...  Read the complete review

I have held a current account and savings account with Nationwide for around 10 years now, so have a reasonable amount of experience of their services in these departments. Nationwide offer free current accounts, and it is one of these that I use for my day to day spending and direct debits. Their current accounts have some really good features including the ability to spend money abroad commission free. I find this really useful and one of their big selling points as it means when you go abroad you do not have to worry about taking a lot of cash with you. The exchange rates they offer, I've always found to be very competitive. I also use ...  Read the complete review