What a building society (Nationwide)

Member Name: ampuk2000

Product:	Nationwide
Date:	13/11/03 (467 review reads)
Rating:

Advantages: Interest rate

Disadvantages: Unreasonable, Account facilities are rubbish

I have been a memebr of Nationwide for nearly four years now having opened a smart account with them because of its interest rate and all though it is still relatively high I am not impressed with the company as a whole.

Firstly I use their internet banking facility and find it unbeliable that they do not offer BACS, especially when every other bank I know of does free of charge. Whilst I appreciate they do not want to be providing free transfer of amounts such as 50p they could easily set a minimum transfer figure. Therefore the only other way to transfer money out of the account is by requesting a cheque withdrawl which takes a couple of days and then you have to pay it into another account so the entire process takes over a week.

Also their flex account is totally unreasonable. How do they expect to attract new customers when they do not even give under 18's a debit card(even a solo or electron card would do). They could supply one of these cards and if there is not enough money in your account they do not authorise the transaction. Therefore Nationwide clearly do not want any customers so I will keep to my HSBC account with a switch card which I was given even though my income is not massive(I am a student and only work one day a week). HSBC are ten times better than Nationwide - at least they provide a service and do not take weeks to do even the smallest task.

Summary: