Natwest Bank Reviews

Ever since being 16 years old my number one bank account has been with Natwest. It started of all well with them and it still all remains good to this day. At the point when I turned 18 they gave me a special webcam for free after opening up a student account with them plus they gave me a free five year rail card also! For students this offer ...  Read the complete review

I have banked with Natwest since I was about 11 (so a good 13 years now) and to be perfectly honest, I think the only reason I've stuck with them is because I have a bad credit rating but they will help me out if I twist their arm as they know my history because I've been with them so long. I originally joined Natwest as they were the only bank ...  Read the complete review

I chose NatWest for my student account as they had a branch on my university campus and because of the freebies they offered. In order to receive these freebies (such as a railcard worth £120, a free memory stick and a number of online discounts) I had to set up the account online. I also had to use online banking and not have paper bank ...  Read the complete review

Last year I opened a student bank account with them because if you do so you can get a free rail card for the next 5 years! That's saving something like 120 pounds!!! That alone is 100% worth going with them. The added reasons were that they are very well known and easily accessible in pretty much everywhere in England. As I applied ...  Read the complete review

I have been a customer of NatWest since I was 13 - so more than half my life - and up until recently have never had any major problems with them, but recently they've been starting to irk me just a little in a way that is making me, one of the most apathetic people around, seriously considering switching banks. ...  Read the complete review

I was a member of National Westminster banks since I was very young and had a child's account. As I grew older this progressed into an adult's account. Once I had had my first full time job for a couple of years I went into the branch and asked for an upgrade from a solo bank card (which I found quite restrictive in it's use as not many places ...  Read the complete review

I have held a NatWest account for 11 years. I went with NatWest purely because there's a family history and not because of reputation or similar. I have had both good and bad experiences with NatWest throughout this time and the service has ranged from excellent to poor. Here are some examples: The good: my switch card was cloned and ...  Read the complete review

As you all may know the National Westminster bank is now owned by the Royal bank of Scotland after aquiring them in 2000. There have been a few scandals surrounding Natwest in the past, mainly the collapse of Blue Arrow. That is Blue Arrow the recruitment agency, where Natwest covered up hundreds of millions of pounds of failed stock! ...  Read the complete review

Natwest, where loyalty stands for nothing! I have been with Natwest for almost 2 thirds of my life now, and over the years have opened up quite a few other accounts with banks offering my various incentives to do so, but have never closed my original accounts with Natwest. They have been my family's bank for many years, for why I cannot ...  Read the complete review

I have banked with Natwest (Part of the Royal Bank Of Scotland Group PLC) since I was fifteen. I was attracted by the free gifts, I think they were offering a third off a young persons railcard and some free music downloads. I also opened an internet ISA as at the time (about four years ago) it had the best rate of interest. I really ...  Read the complete review

i had been with natwest since i was around the age of 11 and they sent some one to our school to groom us in to becomeing customers. Who realy needs a bank account at this age? Any way i joined up and all was good until my eighteenth birthday. i was landed with an over draft four credit cards a cheque book and a meastro card, why, i do not ...  Read the complete review

My daughters & I have been with the Halifax for donkeys years now & we found them OK but not brilliant &, to be honest I don't think they helped my older daughter as much as they could when she was a student. Going to the Halifax was never a pleasure as there always seem to be queues at all times of day & whichever branch we go to. ...  Read the complete review

My wife and I have current accounts with both Natwest and Halifax and regularly use both banks, our local branches being in Crystal peaks in Sheffield. NatWest's branch always seems to be the classier of the two - it's much nicer decorated inside with marble counter surfaces compared to Halfax's rather poorer wood effects everywhere. ...  Read the complete review

I've been a customer with Natwest for years now and have never really experienced any major problems. I find the customer services very helpful and attentive and if they don't seem to know an answer to a question they WILL find out and get back to you. They seem very 'human' and often if you have made a genuine mistake they will ...  Read the complete review

Well i've always had an account with Natwest since i was little and never really had any problems to be fair. A few years ago i decided i wanted an overdraft so to my delight they gave me one, one problem i did notice it was a little to easy to keep increasing the overdraft limit until i reached around £1200, when they realised i had ...  Read the complete review

I became a account holder with Natwest 2 years ago now when I became a student, previously I was with Barclays who did a rather poor student account, I switched to Natwest who offered a free railcard (which i've never used) as well as free over draft for 3 years, to add to this they will put me on a graduate account when I, well, graduate which ...  Read the complete review

I had a strange experience the other day. An extremely positive day at the bank! Customer care and 'what my bank does for me' is something i've been considering recently, after filling in a survey which asked me to rate how I felt the bank thought of me - with answers such as 'my bank doesn't care about me personally and I am just a number to ...  Read the complete review

I have banked with Natwest for over 12 years since i was sixteen. I have a current account with them, Isas and Savings. My experience overall has been good but there are ups and downs over the years and depending on which branch you go to. Generally inside the branches is clean and presentable and staff all wear a uniform ...  Read the complete review

************************************************************ I'm adding a note in here as some of you may recognise this review from a couple of months ago and may think that I'm trying to post the same review twice. This review was previously in the wrong section (I put it in the online banking section for Natwest instead of here). As a ...  Read the complete review

I have been with Nat West for many many years- so you would think I was deliriously happy- I am not. The customer care is good, their support is good and I rarely have a problem with them. What annoys me is there reliance on customers like me, customers who just cannot be bothered to change banks. They know this and the fact that I earn a ...  Read the complete review