Aargh ha ha ha - What A Joke!!! (natwest.co.uk)

Member Name: iec

Product:	natwest.co.uk
Date:	06/07/00 (42 review reads)
Rating:

Advantages: Hmmm... oh are you talking to me?

Disadvantages: Lets see - the whole site and service!

The only thing that can be said for NatWets's online banking Web Site is... "Atrocious"!

The site starts with a seriously bad and faulty Java Applet - no doubt the developers built and tested it in the office and said "WOW... aren't we great?!?" - guys - have you ever heard of online testing?

By basing the whole site around this opening Java screen - the site has been made into a disaster area! It is difficult to navigate, timouts are a common occurance, and I've had more problems following links than I can count!

The problem today is that companies try to impress with Java and similar, when all the customer wants is a qucik and easy interface to get the job done! I thought online banking was quicker, easier and the future? With NatWest I would be quicker driving to my local branch - and it looks like their online banking service isn't the future, but instead is the RUBBISH PILE!

Back to the drawing board I think!

Summary: