Newest Review: ... our paperwork. They don't ask for all your evidence together so it wasn't until 2 weeks down the line we were asked for ID and bank state... more
A Building Society that really does care!
Member Name: allupstairs
Date: 24/08/01, updated on 24/08/01 (254 review reads)
Advantages: Good Deals, Considerate, Outstanding Service
Disadvantages: The only dissadvantage is that not everybody has a lender this good
There are so many mortgage lenders about these days that it is hard to choose between them. Their adverts can be found all over newspapers and magazines, bombarding us with images of happy families and individuals who all recommend the services that their mortgage lender offers.
But how many live up to the promises they make? Not many I should imagine, one that does is THE PRINCIPALITY. Not only does it offer competitive mortgages at reasonable rates, it gives it `s customers a service that is second to none!
Many lenders will promise you the Earth, but when the crunch comes how many actually deliver the goods? It is rare indeed, to phone your bank and actually have somebody pick up the phone on the other end. Not only that, but they are courteous and helpful, no problem is too small for them to solve.
If ever I have to contact them, I have the peace of mind knowing that they will treat me like a person, and not a number. In hard times they will give me the support that I need, not a continuous stream of letters.
With fluctuating interest rates you may find a cheaper mortgage ( but not by much ), but you certainly won’t find a mortgage lender that gives you a better service! So if you’re looking for a cheap mortgage with excellent service, then look no further than THE PRINCIPALITY.
They have a new web-site under construction at www.principality.co.uk, which although not yet finished, will still be able to service your needs and supply you with account options and contact details.
Some of the big high street names could learn a lot from THE PRINCIPALITY, as they realise that without the customer there is no building society. So look after the customer and you automatically look after the building society. This is something they do very well and for this alone I would recommend them, add to this their rates and versatility and who could wish for more!
Make them your first stop if your i
n the market for a mortgage, you will not be disappointed.
Thank you for your time in reading my opinion.
More reviews in the field of Bank
- Still giving that little Xtra.
- Barclays Premier - Top Notch
- Twenty years and still going strong
- A Royalties Gold account
- I couldn't believe it
- High charges, low customer service
- Apalling Service from Front of House Staff
- Paypal - Somewhere In Between
- dont waste your time.
- Average rates and average service.