I was recently a customer of think banking having crucified my credit rating at an early age...thats what happens when you take out a mortgage when you are 19!! However despite my problems I was accepted immediately and was assured I would have a dedicated account manager and all for the relatively small sum of £12.00 per month Ok so its based online so you dont get to be able to walk into a branch and sort all your finances out and have to rely on the wonder that is internet banking. I myself am not a great techie kinda girl and was worried I wouldnt be able to use this service very well and with ease. So shortly after opening my account I was ...  Read the complete review

Rich Bankers Skip =============== While getting completely brain numbed by politics generally recently, thanks to the paper ripping, feminist, jaw dropping nonsense that cavort these arenas of debate induced with flowery champagne cocktails in the members lounge. I've not seen so much mince on display since waiting in the school dinner queue; so I've realised why urgent financial matters have been lost with these types of people, who are more at home with licking boots than actually giving the bankers the boot. - Now I've seen the bigger picture. Intelligent law making isn't required. MP's simply don't have it. They are there to make Gordon Brown ...  Read the complete review

I have been with RBS for 17 years and have always had a great service from staff in the branches. Recently I have had a lot of problems with RBS regarding charges added to my account mounting up to over £300 monthly. Due to insufficient funds for their charges RBS kept my wages and made me pay £35 every week to receive them! My car insurance also came out of that account and I asked if I put money in for that would the direct debit get paid and was told yes. I then then received a letter from my insurance company telling me it had not been paid and I would receive a late payment charge. I called RBS and explained the situation and got a mouth full of cheek from the ...  Read the complete review

I have just opened an account with The Royal Bank Of Scotland after being with Abbey for 15 years. I started having trouble with Abbey after changing to a different account and after all that time with them you would think that they would treat me as a respected customer, well the answer to that is short and simple, no they didn't. Anyway, I decided to give one of the other high street banks a look and decided that The Royal Bank Of Scotland would be the best to meet my requirements. I went into my local branch where I made an appointment for the next day to apply to open an account with them. On the day of the appointment, even though their account ...  Read the complete review

I have just opened a 'think banking' account. The staff have been brilliant. I explained I have a problem after an accident of dealing with my every day banking. This account does it all for you at a cost of £12 a month. I now have complete peace of mind. Over the last year at least 10% of my income has gone in bank charges. No more, with this account the staff do all the work for you, check your balance and pay DD as they become due. They phone me whenever they receive anything out of the ordinary to check details are correct. No bank charges and no overdrawn account. The staff are totally committed to their customers and nothing is too much trouble. You get a .  Read the complete review