THINK BANKING ACCOUNT WITH A DEBIT CARD (Royal Bank of Scotland)

Member Name: shandygirl

Product:	Royal Bank of Scotland
Date:	29/10/09 (64 review reads)
Rating:

Advantages: You have a debit card facility and an account manager to look after all your bill payments

Disadvantages: Telephoning the office with queries over the weekend is a no no...they shut at 11am on Saturday

I was recently a customer of think banking having crucified my credit rating at an early age...thats what happens when you take out a mortgage when you are 19!!
However despite my problems I was accepted immediately and was assured I would have a dedicated account manager and all for the relatively small sum of £12.00 per month

Ok so its based online so you dont get to be able to walk into a branch and sort all your finances out and have to rely on the wonder that is internet banking.

I myself am not a great techie kinda girl and was worried I wouldnt be able to use this service very well and with ease. So shortly after opening my account I was allocated(as promised) and account manager and provided with a debit card (which was a luxury) and 24 hour being able to contact anyone if I had any problems.

My card and pin arrived very quickly and I then had to complete a form with all my incomings and outgoings so as to ensure the money manager would pay my bills on time

how it works is you have a main account (account a) and then you have a secondary account (account b) which is all derived from the same account number and sort code.

What this means is when you get paid all the money from your a account gets transferred into your b account so that you dont end up spending your bill money.....confused??

Well so was I....and quickly it became apparant that I was being charged £12.00 literally for someone to transfer money from one place to another...something I could do for free myself.

The bonus of this account is that you have a debit card and can pay bills and for those of you who have suffered with bad credit will relish in this fact that you can have this facility.

However after running this account for 6 months I realised that I hadnt shopped around...Halifax offered the same account (and no charge) to have a solo electron account with the same features.

Basically the Think Banking account is for those who cant obtain a debt card and want the benefit of a maestro card with an account manager sorting out all your bills for you.

The big downside is that you quickly lose control and depsite someone else trying to organise you it becomes frustrating and annoying that you cant control the money yourself.

For £12.00 a month I felt that as I had already given them £72.00 and not really got anything back that this wasnt the right bank for me at all.

Overall if you want someone to sort out all your bills and finances and are happy to not have any control then this is the account for you.

Summary: Basic Account with Debit card and account manager to handle your bills