royalbankofscotland.co.uk

When I went on the internet I logged onto the RBS online banking service and found it a great asset. Their new digital online service is even better. It is extremely easy to use giving a wide range of services. You are able to view all your RBS accounts and RBS credit card accounts in the form of mini statements and can raise more detailed statements where necessary. There is bill payment facility which has a wide range of companies listed and the payment dates can be set up easily by the user. Transfer of money between accounts is also easily carried out as is the ordering of cheque books. There are also links available to other parts of the RBS service eg. ...  Read the complete review

As a member of staff I was 'encouraged' to sign up for Direct Banking as soon as it came online. As I am now ex-staff I find it invaluable for checking my accounts. Direct banking allows you to - Check all account balances Statement transactions Do a transaction search Pay bills Set up Standing Orders Cancel Direct Debits Transfer money between accounts etc The login is fairly straight forward once you have your passwords etc sorted out - I have experienced some problems in that my registration codes stopped working for no apparent reason, and I had to request a new set. I have also had problems logging onto ...  Read the complete review

After moving away from my home town to a career in the big City (London) I found I was away from my local branch of the Royal Bank of Scotland. I used to do all my banking in the branch, pop down to pay in cheques or pay the visa bill. In London I have a shared house, and my local branch here is not open outside of Monday to Friday 9.15 while 17.00, I'm in work while 18.00 Mon-Friday at least so this presented a major obstatcle for me. Direct Banking: I was fairly traditional, and indeed comfartable with the old fashioned ways of banking (partly because of the previous convenience of my local branch) but now direct banking became a serious ...  Read the complete review

The Royal Bank of Scotland does not to my knowledge operate an Internet account as such. The main advantage of this is that by operating an account with them via the Internet, you also gain all the advantages of being able to use local branches and other services. This is in marked contrast to accounts such as the Co-op's Smile accounts, which have had to make separate arrangements. The draw back in that they do not offer preferential rates etc for the accounts. As a current account holder however I have not found this to be a particular problem. Whilst the logging on system is quite long with several stages of security to overcome and several code names ...  Read the complete review

We have been using the Royal Bank of Scotland for a number of years and as far as banks goes they are as good or as bad as the next one. We had a fair share of hiccups dealing with their staff and even thought at one point that we would be better off sticking our cash under the mattress and be done with it. Then, they sent us a little leaflet about their new ‘Direct Banking’, which at the time was banking over the telephone... Hooray! No more ‘human’ contact needed! We started using it straight away. Direct Banking requires a few things to be set up before use ie. Password, security number, account number, bill ...  Read the complete review