Home > Banking & Finance > Bank >

smile.co.uk


 smile.co.uk Bank

smile.co.uk

 

Newest Review: ... that I have had to call, I have been left on hold for up to fifteen minutes. The website is very secure and has an easy to navigate feel to it. After you have logged in (which requires three steps of security) you are presented with a notice board, keeping you updated of any news we may need to know as customers, which also then has links to your account pages. The pages are easy to navigate and you learn quickly how best to use them, you cannot for example, use the arrow keys to move back and forth when the page is open. If you do this, the system logs you out. AT first that appears frustrating, but when you realise that they are trying... more

excelsior81
Premium Review smile.co.uk: Puts a SMILE on my face (672 words)
by - written on 28/07/09 (Very useful, 97 readings)
Rating:

I first became a member of SMILE in 2004 as I was keen to have bank access to suit the needs of my busy day. SMILE was my first choice of internet bank as I was aware that they had an excellent customer reputation and importantly to me also, they only invested in ethical practices with their money. This made them smaller than the big players...but it did let my conscience rest at night...if we consider what has happened recently with the so called credit crunch, SMILE as a bank was unaffected and actually...made a profit! To access SMILE you need access to the internet, but they do also have a phone option, should you be caught somewhere without it. ...  Read the complete review

Linnyg
Premium Review Great service, convenient and ethical (192 words)
by - written on 22/06/09 (Useful, 27 readings)
Rating:

We use smile for all of our day to day banking as well as savings and only have good things to say about them. Their website is easy to use and navigate around and it is very convenient to just be able to pop onto it to set up a transfer or payment. All past payments are stored making it even easier to make later payments to the same place. Cash can be paid in and withdrawn at the Post Office and cheques can be paid in at any Post Office, Co-op bank branch or by post. It is so much more convenient to just pop cheques in the post then have to go to your nearest branch, queue up etc.! We have never had a cheque go astray in the post. Communication by ...  Read the complete review

witlim
Premium Review smile.co.uk: A Reason to Smile.co.uk (339 words)
by - written on 08/02/09 (Very useful, 105 readings)
Rating:

I have been a smile.co.uk customer for well over 3 years. Smile.co.uk is part of The Co-operative Group and Bank. I used to work as a trainer for Co-op and would cover the different business areas on employees Inductions. I would talk about smile.co.uk and all the benefits of using Internet banking generally and more specifically what sets smile.co.uk apart from the rest. Then it occured to me that perhaps I should join smile so I can talk in more depth to my inductees and receive all the great benefits! Smile.co.uk has one of the best customer service staff I have ever come across! Everytime I phone up to transfer money or ask a question they answer ...  Read the complete review

herbie__53
Premium Review I'm smiling :) (466 words)
by - written on 29/01/09 (Very useful, 54 readings)
Rating:

I have had a smile current account for about 5 years now, when me and my husband moved in together this was the joint account that we opened. We have had the Smilemore account for a short while, but soon changed back to the regular (and free) current account as we found the benefits such as breakdown cover and travel insurance etc weren't being used enough to warrant paying the monthly charge. Since opening this account we have had second bank accounts with other banks, namely Alliance and Leicester and First Direct, and I must say that neither of these came close to matching the service I get from Smile. The main good point of the bank I think is that you get access to ...  Read the complete review

vazaa50
Premium Review smile.co.uk: Smile with smile bank (345 words)
by - written on 10/12/08 (Very useful, 130 readings)
Rating:

Smile is an internet bank but is owned by the Co-operative bank. It seemed to spring up around 10 years ago as the internet grew in popularity and became more widely available. I have been banking with Smile for around 6 or 7 years now. Initially we only had a credit card with them but after a couple of years we decided to switch over to them completely. Originally we were attracted to Smile due to their low interest rates for credit cards and the large amount of benefits they seem to offer. We found the credit card to be very good so when we found out about their 'Smile More' account we decided to make this our current account. The Smile More account is a ...  Read the complete review

 
More Member Reviews
smile.co.uk