Great service, convenient and ethical (smile.co.uk)

Member Name: Linnyg

Product:	smile.co.uk
Date:	22/06/09 (28 review reads)
Rating:

Advantages: Good rates, good ethics

Disadvantages: None

We use smile for all of our day to day banking as well as savings and only have good things to say about them. Their website is easy to use and navigate around and it is very convenient to just be able to pop onto it to set up a transfer or payment. All past payments are stored making it even easier to make later payments to the same place.

Cash can be paid in and withdrawn at the Post Office and cheques can be paid in at any Post Office, Co-op bank branch or by post. It is so much more convenient to just pop cheques in the post then have to go to your nearest branch, queue up etc.! We have never had a cheque go astray in the post.

Communication by phone or via the website is responded to promptly and usefully.

Last but not least, unlike all high street banks, they have a clear ethical policy which all members are given a chance to vote on. Their rates are always consistently good, if not table topping, so why not change to smile!

Summary: Why not make the change?!