Newest Review: ... problems to speak of, but watching the account as I do, I feel it has become a lot less competitive, particularly of late. For example th... more
Now I'm smiling
Member Name: behappy
Date: 12/04/01, updated on 12/04/01 (43 review reads)
Advantages: Great service, great rates, great ethics
Disadvantages: None so far
Smile have overtaken First Direct as the place to bank. I never thought this would happen as I thought First Direct were great until a year ago when they started charging for using cash machines. They also did not come clean about other hidden charges. I don't blame them for this, rather HSBC, who I think is getting greedy and wants their subsidiaries, like First Direct, to pile up the profits. With Smile, the new kid on the block, there is none of this as they are apart of the Co-op (not a PLC in the same sense as HSBC). They have really good rates and they treat me like a human being. I think their service really is fabulous!