I opened an account with Ulster from England as they were offering competitive interest rates. I have been trying to make a withdrawal for nearly 2 weeks now. I made the original request through their anytime banking call centre but because they could not contact me by telephone on the afternoon that I made the request they stopped my request and blocked my account so no further activity could be done until they receive one of 2 forms by post only. Not that easy when Royal Mail are in turmoil because of the weather! They have no back up process and are incredibly inflexible. They won't offer me any other solution and refuse anything I suggest. It maybe different if you live locally but I definitely wouldn't recommend this bank to anyone. There are far more efficient banks out there that are more customer focused.

Ulsterbank On-line Anytime Banking!! Well what more is they're to say than Ulsterbank your a savior! For a year or so i had a cash card basically just a card that i could receive my wages into and take out funds at my local branch or at the atm, but then i was at home one day on the internet and came across a product while browsing that i really wanted! and to my disappointment i couldn't, so i decided it was time to change. I went to my local Ulsterbank branch and requested a cash plus card which came with a chip and pin enabling me to shop in my favourite highstreet shops aswell which i loved and im a big shopper always trying to take as little ...  Read the complete review

As I am from Northern Ireland but now live on the mainland UK, many people think it is strange that I use a bank which has no branches in England. I changed over from another Uk Building society after I had a few problems with them changing my overdraft and not telling me etc. Although I did not need the overdraft, it was the princpale of the thing more than anything that had be searching around for a better service. I spoke to my Dad who has been an Ulster Bank cutomer for years and suggested that I contact them. While I was in Northern Ireland I called into the Portadown Branch, having perviously spoke to another few banks who were unwilling to ...  Read the complete review

As a small business, a good relationship and good communication with my bank is something that is an absolute must. We chose to open the business account with the Ulster Bank as both myself and my husband are Ulster Bank current account holders and they did offer us a good package for the first year to help get the business up and running. We have a small overdraft facility and a business credit card with a small limit that gets paid in full once a month. Perhaps it is just lack of communication with the branch that we hold the account with but sometimes I feel like I am talking a foreign language when I call. No one is in any hurry to sort out problems - they ...  Read the complete review

I opened an ISA with Ulsterbank around 2 years ago as the interest rate was pretty good, and I didn't need too much access to the money in the account. Overall an ISA was a better option for me at the time than a current account. I have had no problems with the account, I only use it occasionally to withdraw cash. Last summer I opened a student account with them because I thought it would be handy to stick to one bank instead of having accounts in multiple banks. The account has met all my needs, I have a cash card/debit card, a cheque book and the option of an interest-free overdraft if required, which increases every year. I was also offered a credit card with the ...  Read the complete review