Yorkshire Bank

I opened an account at Yorkshire as a "parachute" account while I am claiming fees back from my previous bank. However they've been great and the whole of my family now have accounts with them. I have their Government-encouraged basic bank account ("Readycash") but even that gives a proper Maestro (Switch) card, direct debits, standing orders, internet and telephone banking, etc. It offers great features with no credit check (apart from a check that you aren't an undischarged bankrupt). Their customer service is excellent with UK call centres and their in-branch staff are very friendly and knowledgeable. The Internet Banking ...  Read the complete review

I have been a member of Yorkshire bank ever since I was 8 when I got my first bank account because my mother had been with them most of her life. I only recently came off the childrens account but I used to get a statement every three months and for a child what else do you need. They childrens account comes with a fun sticker book and chart to see how much you had saved. Accounts are simple to open and the staff are friendly and helpful. They have twice rung my mother after worries about fraud on her card on one occasion it was after she spent nearly £3000 in currys on a tv, stereo system, ipod, camera and a toaster then bought and xbox 360 and 5 ...  Read the complete review

I have always banked with one of the major high street banks until I decided that their service had deteriorated and decided to move. I opened an account with Yorkshire bank and also moved my mortgage there. I can only comment on my years experience however I have never experienced anything but great customer service from them. They have internet and telephone banking available which is very easy to set up and they also offer a great account where you have a small monthly fee but get travel insurance, gadget insurance and mobile insurance included as well as identity theft cover which i think is a great thing to have. The staff are always very friendly inthe banks ...  Read the complete review

Yorkshire bank is the worst possible bank for any one in their right mind to bank with, have experienced this first hand, a couple of years ago my dad died and I had to go to Ireland to sort this out I was there for a couple weeks so obviously my wages were not being paid into the bank the second week I also had an overdraft which I seldom used upon returning from Ireland there was a letter from the bank telling me I was overdrawn there is no way was overdrawn I am very careful about this I still had a weeks wages in the bank which I couldn’t draw out any way as my card had snapped a month earlier and I was making withdrawals over the counter went into the bank to ...  Read the complete review

After my mother had her bankcards stolen when she was on a recent holiday to Majorca, I have been forced to enforce my opinion about Yorkshire Bank. I always thought that they were a small bank that offered good service to their customers. After all many of their customers have been with their ‘local’ bank for many years. I however have had encountered difficulties with them. Whereas Barclays have excelled with their fraud policy, Yorkshire Bank seems to have done just the reverse. First of all they added an hour onto the time that they received the phone call notifying them of the theft of the card (I made the call before I went to work so ...  Read the complete review