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This is the third product I bought from the No 7 "Beautiful Skin" range when I discovered they were on 3-for-2 recently. I'd been suffering from dry skin and decided to treat myself to some products which might help to get my skin back on track. I bought the cleansing balm and night cream (see separate reviews), and this hydrating face mask. I don't usually bother with face masks, but I thought in conjunction with the other products, this would be a nice pampering treat. On Sunday night, I had the house to myself so I indulged in a nice long bath, and a pampering session involving exfoliators, body creams, hair mask, and nail varnish. Once I was finished, I thought I'd try this face mask whilst I was watching a spot of TV. The main thing that actually drew me to this face mask was the packaging. It comes in a transparent pump dispensing tube, and the product is pink and looks swirly in appearance, almost as if someone has dipped their fingers into it! At first I thought I'd picked up a tester, but then I noticed they're all like it, it's just the packaging. Anyway, the face mask claims to make your skin act like "normal" skin, by rehydrating it and providing nourishment. The main flaw with this product for me was the packaging. I could see that the product was dispensed by a pump, and it had a plastic lid on which needed to be removed to get to the pump. I tried to remove this but it wouldn't budge. I thought maybe my hands were greasy from using body lotion, so I washed and dried them and tried again. It still wouldn't budge. I then covered the top with a towel to get a better grip on the lid, and all of a sudden the lid came off.....bringing the pump dispenser with it! Some of the face mask flew across the room onto my cream carpet, and I was left with a malfunctioning tube. Interestingly, when I logged onto the Boots website to check the price of this product, I notice someone has posted a review on there making the same complaint about the packaging, so my experience clearly wasn't a one-off. Anyway, although that wasn't the best start, I proceeded to scoop some of the product out of the container (given that I still couldn't detach the lid from the pump dispenser bit), and spread it over my face. The directions say to apply the face mask, wait for three minutes and then tissue off. It also says for a more intense treat, you can leave it on for up to ten minutes. I only used it for three because my skin had already seen some improvement in dryness after using other products from this range. The mask is quite creamy but feels very wet when it's applied to the face. It doesn't sink in but sits on the surface of the skin. After a minute or so, I noticed my face started to feel a bit hot and uncomfortable, and I was keen to count down the minutes before I could take the mask off. When that time arrived, I removed it with tissue, but then felt the need to splash with water too because I didn't feel like the mask had been completely removed. It still felt quite greasy on my face. I splashed water on my face, patted it dry, then applied my night cream. My face was a little red after using this, and felt a bit tighter than usual. The redness could be put down to my bath, perhaps I was already a bit red-faced due to the steam but just hadn't noticed. I'm just not convinced that my skin enjoyed this experience, and considering the mask is supposed to be hypoallergenic, my skin didn't take to it too well. As for the condition of my skin, in all honesty I'd already seen some improvement by using the night cream and cleansing balm from this range throughout the week, so if I hadn't jumped in and bought the 3-for-2 offer, I would probably have realised I don't really need this product. At a full price of £12.50, there's no way I'd buy this again, even with the £5 No 7 voucher, and if they were still 3-for-2. I would recommend if you have dry skin that you try the other products in this range, and give this one a miss. If you do still buy it after reading this review, make sure you open it over a sink or your carpet will be ruined.