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Just a bit of background to set the tone of the review. I have dry skin but suffer from spots bordering on acne. I was recommended this product and have to say I haven't been disappointed by the results. The cleanser feels great and is very soothing. I found the consistency of the product to be lovely and thick, a little does go a long way and my skin feels clean and fresh after use. Within two weeks of using it my skin felt and looked brighter and fresher with my spots very much under control. Those that I still had were much more diminished and were not as red as I usually experienced. My skin did not feel tight after use, which is unusual for me, and I could have got away with not using moisturiser. The product would be great for those with sensitive skin and I can confirm that it does indeed keep the skin "calm during the cleansing process" as the manufacturers claim. The fragrance of the product is heavenly - it smells like a spa and is great to use in a morning as it invigorates and refreshes.
One major criticism I have of the product is the cost! I found that a bottle lasted just under 6 weeks despite being told it would last several months and although the results were great, I couldn't justify the cost. Probably not a product for the budget conscious among us!
I also found that it wasn't fantastic at removing makeup and had to use cotton wool with the product to fully remove all traces.
Therefore I have given it 4 out of 5 stars not the maximum of 5.