Very poor product & company (Breville Breadmaster)

Member Name: kmcd

Product:	Breville Breadmaster
Date:	21/11/02 (621 review reads)
Rating:

Advantages: Bakes bread, Doubles a a paper weight

Disadvantages: Poor engineering, Poor design, Poor cost effectiveness

We have had a Breville BR 1 for less than 2 years. Within the first year the seal around the stirring paddle in the bottom of the bread pan broke up causing leaks and other problems. Breville sent us a replacement bread pan. I note that another customer has had this problem so I believe that there is a fundamental design flaw here. A month or so ago the machine stopped heating up during the baking cycle. Apparently the heating element has failed. We contacted Breville who have advised that, as the 1 year guarantee has expired, we can either pay for repairs or buy a new machine. Again, another customer has had the heating element fail and again I see this as (another) fundamental design flaw. We will NOT be buying another machine from Breville. In summary a very poor product from a very poor company.

Summary: