I am writing because my family had one of the worst holidays we have ever been on!! In advance, sorry the long-windedness...I'm pregnant and unhappy haha I have to say I am VERY dissapointed and will never stay with Eurocamp again and will definitely not recommend it to anyone. Firstly when we arrived and were shown to our so called chalet we were surprised that it looked NOTHING like the pictures of when I booked online. Upon returning home I searched the same location again to prove to my husband what I had seen when booking. The pictures were of a proper chalet (a chalet to me is made of wood) not the so called plastic piece of crap we were shown to!! About the "chalet" the bed was square with springs (being almost 6 months pregnant this was VERY uncomfortable!! If we wanted uncomfortable accommodation we would have taken our tent and I could have slept on our blown up mattress. Out of the 3 nights we stayed, 2 mornings the stove didn't work.

About the park. The Park was very old as was everything on it. One of the main reasons we booked to stay there instead of a cottage was because of the pools. It said online that everything was open. Out of the 3 pools only one was open and it was meant to be heated, it was not!! There were no kids clubs happening even though the place was full of kids on Easter Break. The junky ride around bike for the kids were not free. The restaurants had VERY limited hours and the reception was closed in the day for a few hours and then closed at 6. Who are you meant to get information from or who are you meant to speak to if the reception is closed half the time?

Lastly if would have been nice if someone could have informed us of the hours of business in France. Coming from England we are used to being able to go shopping for food pretty much anytime. Being pregnant I need to eat and eat as healthy as possible (this is one of the reasons we chose a chalet instead of camping because we needed access to a stove and a fridge) We arrived on the Saturday and since we were too early to check in we went to pick up a food food items. we did not get anything for meals on the Sunday because we though we would do a bigger shop the following day. No one informed us that EVERYTHING is closed on a Sunday!! We ended up spending all day Sunday driving to 3 different cities trying to find something to do as well as trying to find a food shop. We were unsuccessful so ended up spending a fortune on eating out for lunch and dinner. We were so pissed off we looking into getting our ferry changed to go home. The following day we went to Paris because we couldn't find anything else to do and upon returning at about 7:15pm we went to the all 3 food stores close to the park to find out they were all closed!! So again we had to eat out which was a challenge as the nearest town was pretty much shut down. There were only 3 places open to eat. Again this cost us a lot of extra money!

I have to say this was one of the most stressful holidays I have ever been on! I am nearly 6 months pregnant and this was our last opportunity to go away on holiday. Definitely NOT a good experience!! I thought Eurocamp was it's own place and didn't realise we were staying at a different park with only a small shelter for the Eurocamp staff. This should have been made more clear on the website as well.