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Experience UK, 48 Fitzalan Road, Finchley, London N3 3PE. Tel +44 (0) 20 8922 9739. Day and residential Activity Camps for kids.

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      01.08.2000 10:57
      Very helpful



      I recently went for a holiday to Poole in Dorset, we booked to stay at Sandon House, which is in Hamworthy on Blanford road, about 15 minutes drive to Poole harbour, my mum stayed there last year that's why we decided to book and stay there again, my mum too. Sandon house is a detached house offering self contained units, my mum really liked her unit she stayed n last year so booked the same one again, we booked flat 1, on the information sheet it says flat one suitable for 2/3 people, well there is 4 in my family, 2 adults and 2 children, after talking to the owner who informed us that flat one can be made to fit my family, we decided that it would be ok. My mum said the flat she stayed in was spotless, so we had no hesitation to book our holiday there. WHAT AN UNDERSTAMENT, my mums flat was lovely and clean and modern to with its iwn bathroom, unfortunately the same can't be said for ours, it is the worst accomodation we have ever had, when I walked in my heart dropped, one small room, which on opening the dorr the sweeet sickly musty smell hits your nostrils, erghhhh, there was a double bed and bunk beds, a table and 2 chairs, an old sofa thats it and a T.V on a shelf, they are supposed to be fully self contained and equipped??, there was no workspace to prepare food on, the fridge never worked proper, there was one very tiny unit ( probably 30 years old) to put your food in (no way would I do that)!!, we ate upstairs in mums flat, which was lovely vlean and bright. After 3 days we could no longer stand it and I complained about the room, supposedly I am getting a refund for the days we didnt stay there as we left on the 3rd day, I had to pay £150 for different accomodation elsewhere, I am still waiting for that refund!!


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