Ford Customer Service

We purchased a new Mondeo 57 1st September 2007 and were very pleased with it but driving on the M6 at night I hit some debris and it damaged the wheel, my ford dealer loaned me a wheel until they ordered a new one. FOUR MONTHS LATER I am still waiting and driving my lovely new car with an odd wheel,
Service dept do not want to know. What a let down

I had the diesel engine replace in my 2003 F250 Supercrew. it did not make it around the block before it died. my wife called the manager to tell him to come get the truck, but he said that there is nothing he could do. he was on his way home. finally someone came to tow the truck back after two hours and several threats to call the police. I will never buy there ...

The other week our car was damaged when someone banged there car door into ours We had to phone our insurers who made us take it to our local repair ford centre ( its not a ford but was the closest choice of two places.) It was a minor dent with no scracth but they had to keep it for two days When we got the car back we noticed the full beam was on Later that night someone told us the lights were on The fog light had come on it keeps coming off and on My finace thinks that someone at the garage pulled the light out for the headlight where they are turn ones We called to take it back on friday and they ...