A happy ending??? (Peugeot 106 Zest 2 1.1 3dr)

Member Name: buster19761976

Product:	Peugeot 106 Zest 2 1.1 3dr
Date:	22/01/02 (1517 review reads)
Rating:

Advantages: Good product

Disadvantages: Aftersales service, Poor attitude, Bad repair service

My girlfriend and I have one of these nippy little cars, and as a product I struggle to find too many bad points. I hope that our experience is a one-off.
We purchased the car 8 months ago and from the start we started to notice a problem with the time it took for the airbag warning light to extinguish. After a while it would flash on while we were driving. We returned the car under warranty (the dealer refused to collect the car, despite that service being part of 'The Peugeot Promise' and their 'Lion Care' boasts) and they repaired the fault telling us that it was a seatbelt trigger under the driver's seat. A week later the errant light was back, coming on and warning us of imminent airbag danger!! We returned the car again (no pick-up again, but they dropped it off) and were told that it was the same fault. Hmmmm. A week later the same problem. no offer of a pick up from Peugeot caused my girlfriend to have to take the morning off to drive the car to the dealer. On the way, she was involved in an accident, and of course, the airbag failed leaving her with whiplash, and unfortunately Peugeot and the dealer have claimed that they are not responsible. The final repair seems to have fixed the fault (4 months on) but my girl friend can no longer trust the car, and it is to be sold. It is a shame that this has tarnished my image of a company that I believed to be Marketing Oriented, but ultimately hid behind paperwork and legal threats to absolve themselves.

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