Me and my partner have had this car for just over six months now and we are very happy with our purchase. Very spacious and comfortable. It drives very well. We will often go on long journeys and with 6 gears it makes it comfortable to drive and cruise at a steady speed on those long stretches of the motorway.
It has plenty of overhead storage and has a good boot size although when all 7 seats are down there is not much room for any luggage or a buggy for that matter! We had this trouble when recently going to Jersey so had to attach a roof box which attached perfectly.
The only issue I would have with the car is when parking there are a couple of blind spots so it can prove tricky in tight spaces.
We wanted something safe and well built for our new family and this is something we definitely have. As my partner also has a long commute to work we wanted something that did well on diesel. It is currently about £80 for a full tank of diesel and this will do about 550 miles as opposed to our last car which would do about half this distance for virtually the same cost.
We are very happy with our purchase. A very good car which I would definitely recommend to any family.
We have owned a Touran for some time and, in many ways, it is a great family car.
We are a family who likes to go camping, and we can fit a lot of gear into the car, as long as we are only using two rows of seats. And there is the problem......if you use three rows of seats, the available boot space is about the size of one of my handbags!
We have had minor niggles with the electrics - the windows have opened on their own, and warning lights on the dashboard have lit up unnecessarily.
The final thing that bugs my hubby is the fact that if you have the window open even a crack and it rains, water pours in; it isn't channelled away properly along the roof.
On the plus side it is very economical for a car of its size, giving around 50 miles per gallon.
Would we buy another Touran? Probably, on the condition that they had sorted out the minor niggles I have mentioned.
We have owned this car for over a year now and still cannot say a bad thing about it. We were looking for a similar vehicle and ended up visiting the VW dealer last because, although we knew about the quality and style associated with this particular make, we were worried it might be out of our price range. After viewing it and being very impressed with it, however, we worked out that, with the added interest and the options that we chose (unfortunately VW do not do interest free deals), the Touran cost pretty much the same as the other cars in that category, actually it would have been cheaper if bought outright.
It is perfect for us, exactly what we were looking for. While there was nothing wrong with any of the other models, they were either too bulky, or too fiddly or not spacious enough. Basically, this has everything in the right places, it has bags of room for a growing family, plenty of little compartments and a radio and enough gadgets to keep the modern technophiles happy, but at the same time it's not a really big seven -seater, which makes it easier to park. The last two seats are a bit boxy, especially compared to the other 5 which are so comfortable, but it's not a problem for us as we only use them occasionally. There are different versions to choose from, with one called Blue Motion supposed to be kinder to the environment, but we decided for the cheaper 1.9 TDI and the fuel consumption is very good even when we use it mainly in the city. On long journeys, though, it really comes into its own, and it's an absolute pleasure to drive. The driver's and front passenger seat adjust for maximum comfort, all the controls are easy to reach and if there is no traffic around the cruise control does most of the work and optimises fuel efficiency. I will not describe all the optional extras you can add to the basic model as this choice rests with the individual buyer, but we noticed that some features that were classed as extras in other makes were included as standard in the Touran and therefore kept the final price down. One exception I will mention, and I don't know whether it is standard or extra, is the hill hold, extremely handy when stopping and starting uphill; it's very east to get used to, unfortunately, and when driving other cars it's sorely missed. Looks were not one of our priorities when buying the car, but the Touran ticks that box as well: it is not frumpy or mumsy, it's a man's car as much as a woman's, it looks sleek and business-like. I will also make a point of saying that, as we looked around the forecourt, we realised that, since VW hold their price well compared to other makes, it would be better for us to buy a brand new car rather than a second hand one, which would only be marginally cheaper. And since we've bought ours we've seen quite a few of them around, so perhaps it's becoming more popular as I write.
Finally I have to say that, as potentially difficult customers, we were both extremely impressed by the level of service offered by the dealer. It is not what made us buy the car, but they did their job well: their friendliness, their impeccable manners and the little touches during the process, all made it a really pleasant experience, and it's what will make us go back when we are looking for a new car again.
We have owned our Touran for just over 3 years and we both love it.
The functionality and usability of the car is exceptional and can cope with almost everything that a regular family throws at it ! We particularly like the large boot space, we have never been short of space even with every piece of baby equipment imaginable in the boot. The extra seats built into the boot floor have come into their own when we have been out with extended family and friends, and have been used extensivley (7 seats are so useful). The seat space in the back is ample and even more useful is that you can fit in 3 childrens car seats, (a little tight but manageable). A little added bonus is the way that the back seats can independently be removed or folded or reclined as well as moved foraward or back to give more leg room or boot space (very useful when shopping at ikea !) The car is a good comfortable drive and I am safe in the knowledge that VW are always praised on the quality and relaibility of their cars. We will certainly be keeping hold of our touran for some time - I love it.
The on the road retail price of this model is £16,335. I purchased my car through an online broker site (broker4cars.co.uk) for £14,463, having taken a test drive with my local VW dealership who informed me that they could not match the online price. I opted for two extras: metallic paint, £320, and an alarm, £250, so the overall cost was £15,033. It seems odd that an alarm is not fitted as standard, as this is essentially an estate car and therefore does not have a secure boot, so I felt that I needed to have one fitted. As a result, I did have to wait for around 4 weeks for the car to be manufactured to my specifications; it was shipped to Parkway Volkswagon in Derby (who handled all the paperwork) and delivered to my door. I was very happy with the service it arrived exactly on time and the delivery person spent a long time showing me around the car and demonstrating all the functions.
I bought this car when pregnant with my second child and it has proved an excellent choice for my family. It is a mini-MPV it looks like a tall estate car (sits on a Golf chassis) but the boot contains two additional seats that can be very easily pulled up when needed. With these 3rd row seats folded flat, the boot is very spacious and easily accommodates all the paraphernalia of family life, for example: two suitcases, a 3-wheeled all-terain buggy, a stroller, a travel cot and a baby-swing on a recent trip to visit the grandparents! The drawback, in comparision with a full-size MPV, is that in order to accommodate the additional people, you do have to empty the boot, but this fits in OK with the afore-mentioned trips to visit grandparents. However, with both of the additional seats raised, there is only a very small amount of luggage space left enough to just squeeze in a stroller, or a couple of carrier bags. If, like my family, you have two small children, then you still need to have one of the additional seats flat to accommodate more than one stroller. However, this is not a problem, because the middle row of seats is roomy enough to accommodate two child seats and an adult seated between them. The advantages in comparison to a full-sized MPV, in addition to being less expensive to buy and to run (no petrol/diesel guzzling here, at a very respectable 47+mpg for the diesel model on the combined fuel cycle) are that this car handles like a car, and not like a bus! The ride is a little firm, but comfortable. The driving position is good, since the drivers seat height is adjustable, as is the steering column.
Talking of buses, the diesel is remarkably quiet, with the cabin being well-insultated. The only slightly annoying feature is a useful cubby hole mounted in the middle of the dashboard, which I just knew would rattle with time and use, and sure enough it is now jammed shut with a piece of card this is the something VW should have just left out. The other storage however, is practical, and well thought-out. The extra 12V socket in the middle row is handy to plug in the kiddy entertainment for long rides. It also comes with a radio/CD player as standard for the adults. And, as you would expect, the Touran has plenty of safety equipment. There are head and side airbags for the front passengers, as well as curtain airbags for side protection.
Overall, I am very happy with my purchase, and I have noticed increasing numbers of Tourans on the road, so evidently I am not the only person to think that its a sensible choice.