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Mamas & Papas Pro-Tour

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2 Reviews

Manufacturer: Mamas & Papas / Infant Carrier / Child Car Seat / Age: from nine months to four years / Suitable from nine to 18kg

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    2 Reviews
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      22.10.2009 22:28
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      4 Comments

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      an expensive waste of money, and yes, I'm angry about it!

      I know it's a very emotive title but I really think it's an accurate one.
      We bought grey upholstered model about approx 18 months ago (117 GBP) and although it was never an easy seat to use (the 5 point harness twisted all too easily) we could at least trust it to be safe.
      However, since moving to the next stage where the cars 3 point harness comes into play we discovered that when our daughter leans forward to pick something up (and all children will do this) the red plastic guide at the shoulder is so badly designed that it stops the seat belt from retracting and thus effectively left our daughter in an unrestrained seat.
      We've tried it on 2 makes of car (although to be honest I don't see why we should have to!) a Fiat and a Toyota and the result was exactly the same in each one and even then we even went so far as to try fitting it on drivers and passenger sides with no change.
      The seat was then returned to our nearest M&P outlet where 3 members of staff all got the same result as we did.
      A month later, we've been informed that, despite half a dozen or so calls by ourselves, that the seat is still at the outlet and no-one in the company has even tested it yet.
      We have asked for it to be returned (it's still our property after all) so that we could have it tested by the AA, but still have no seat and no answers apart from "You're the only ones who have mentioned this" (I paraphrase slighty!)
      Very, very disappointed by M&P's attitude and frankly shocked that a product like this wasn't tested more thoroughly beforer being released onto the market.

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        11.02.2009 23:32
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        I would not recommend to a friend.

        I got this car seat as thought would be a long term investment. I was disappointed and am going to buy another different car seat, did not save money at all! My daughter is just over 2 years old, she still sleeps on some journeys, her head falls forward and she looks very uncomfortable. The straps are not easily adjusted when your child is in the seat, you have to take them out and guess how tight should tighten, defeating the object. It without fail takes me a few minutes every time to get the buckle on the 5 point harness to lock in, very frustrating. My previous car seat was a maxi cosi stage 2, I have gone back to that for now. this car seat would suit someone who just wanted a car seat that is not all singing and dancing, for occastional use, although is pricey for that. I was expecting the comfort of previous car seat and was very dissappointed. It is also quite wide. On a positive note safety is obviously important and it does seem study. It is also quicker and simpler to fit than the maxi cosi.

        I do not usually write reviews but felt I should share in case others are disappointed.

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      • Product Details

        When they have outgrown the harness, the Mamas& Papas Pro-Tour belt is routed through seat belt guides ensuring that the seat belt is at the correct shoulder position.