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We got this a few months ago and it's been brilliant.
The best advice I can give is use filtered water ,if not you
will need to flush it through , for the best cuppa.
The only problem is lack of choice in the shops for
refills.Buy online its easier.
I bought the Philips Senseo Coffee maker only 2 weeks ago. The product was delivered in just 2 days and it makes a fantastic cup of coffee.
However, after 2 weeks the machine just stopped working. I phoned Homebase on the number available on this site, which, incidentally, was quite straight forward and quick, and they asked me, if I would like my money back or a brand new replacement. I chose the replacement because, believe me, this machine makes a great cup of coffee and is very easy to use. I really can't see anything at all in this Senseo coffee machine that displeases me.
A delivery and exchange (a new Senseo coffee machine) was arranged for the following day, yes, that's right, the very next day.
Needless to say, the faulty machine was picked up and a brand new machine delivered, as promised. A great customer service, well done, Homebase.
We stayed in a hotel room which had one of these and were so impressed that, immediately on our return, we ordered one online. The coffee machine has a great, unobtrusive design (available in black or red) with a simple, sleek unit which is easy to wipe clean. The first problem we encountered was trying to buy the coffee pods which fit this system. I don't know if this was just a temporary, but widespread, lack of stock or if this is normal, but I couldn't order any from anywhere online and had to find a Waitrose to get them. This has been the only real problem. The coffee tastes delicious, it is simple and relatively quick to make, and the machine is easy to clean. There are 2 settings, one or two cups, but neither of these work if using a standard sized mug. You either end up with a half filled mug or a mess where it has overfilled. Would recommend this for your average coffee drinker who doesn't want too much fuss or cleaning up.
Coffee strength indicator / 1450 watts / Water capacity 1 litre / Water level gauge / Removable transparent water tank / Drip tray / Removable drip tray / Touch panel display / 30 second heat-up time / Auto shut-off / Descale warning feature / Eco system / Dishwasher safe parts / Size H32, W25, D31cm / Manufacturer's 2 year guarantee / EAN/MPN/UPC/ISBN: 87-1010360218-7 / By Philips / Short name: Philips HD7870/60