This is an excellent product. Mine has gone on and on for years. No stay-warm heater means it doesn't burn out and the coffee stays warm enough in the insulated jug, without getting stewed by a heater.

The coffee it produces is smashing.

It's used every morning and often in the evening too - a model with a stay-warm facility would have burned out with that sort of use.

It's easy to use, easy to keep clean. I use filtered water anyway, so descaling isn't an issue for me.

It's a smart and stylish piece of kitchen equipment that I'm proud to own. When it does eventually give up the ghost I shall buy another identical model.

It's among the best Christmas presents anybody ever bought me. Previous coffee makers with heaters have all burned out before they were very old at all. I would certainly recommend this to anybody.