Technical Details for Callpath Dialer

Callpath Dialer

Description: The CallPath Dialer enables Preview Dialing and Power Dialing for agents in your call center. This package can be fully integrated with CallPath Skills-Based Routing, allowing you to take advantage of call blending in your call center. It can also be used in ... more

Callpath Dialer ... a traditional ACD-based call center to enable groups of agents for outbound dialing. With Preview Dialing, the agent must initiate the dialing when he or she is ready to make the call. With Power Dialing, calls are only assigned to the agent once the customer has answered the outbound call.

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Technical Details for Callpath Dialer

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General
Category	Office applications
Subcategory	Office applications - personal information management
Language(s)	English, German, French
Software
License Type	Licence
License Qty	1 server
License Pricing	Volume / Level C
Licensing Program	Passport Advantage Contract Option
Point Value	3 points
Service & Support
Service & Support	New releases update
Service & Support Details	New releases update - 2 years

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Technical Details for Callpath Dialer

Overview