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Callpath Intelligent Routing

Description: The CallPath Intelligent Routing allows call routing based on customer information from your database and information provided by the caller. Based on how CallPath Intelligent Routing is configured and the caller's customer profile, the call is automatically ... more

Callpath Intelligent Routing ... routed to an ACD queue, to CallPath Intelligent Load Balancing, or to CallPath Skills-Based Routing.

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Technical Details for Callpath Intelligent Routing

Product Description	Callpath Intelligent Routing - licence
Category	Office applications
Subcategory	Office applications - personal information management
License Type	Licence
License Qty	1 server
License Pricing	Volume / Level C
Licensing Program	Passport Advantage Contract Option
Point Value	40 points
Language(s)	English, German, French
Service & Support	New releases update

More technical details for Callpath Intelligent Routing

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